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Chipotle Mexican Grill

  1. Baldwin Park
  2. Baldwin Park Fast Food
  3. Baldwin Park Mexican

Reviews, get directions and contact details for Chipotle Mexican Grill

Chipotle Mexican Grill
Address: 13916 Garvey Ave , Baldwin Park 91706, CA, US
Phone: (626) 337-7362
State: CA
City: Baldwin Park
Zip Code: 91706


Opening Hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 10:30-22:00

Update Info

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Reviews
This location has gone above and beyond for me. I had ordered delivery through their app but unfortunately, I had a very unpleasant experience. This experience wasn't on them but on the third-party delivery service they used. My family received our order not only incomplete but without a sealed bag which was a red flag to me. One of the food containers was also tampered with. I called Chipotle immediately and a very nice employee assisted me with the issue at hand. Although it wasn't on them, she apologized for the bad experience and took it upon herself to call the delivery company and help resolve the issue. Any other place would have directed me to call myself and resolve it. I'm VERY pleased with how this employee handled it. We ordered a second time and to our surprise, she hooked us up with free chips and guacamole. They didn't have to but this shows how they take care of their customers. I'm very pleased with this location.
All Chipotle suck .. not only have they raised their prices prior to inflation but, now they have reduced their portion they serve drastically. By far the worst one is in Baldwin Park. I am done with Chipotle.
This chipotle is the best location in the area! recently moved out of the area but for 2 years I would find my self here almost every day. Not sure why but it felt like their meat, food, and guac was always fresh. They are very clean and have a great crew! They would have always called me by my first name and would automatically know what I want. Thank you guys! Sincerely, Atrin H
Customer service sucks, I ordered a steak burrito, server tries to serve me fajitas that's old and dried up, I ask for fresh veggies, I'm told this is what we have, and thats it, do you still want this burrito. This is what you have? It's 3pm why are you not stocked up, why are you trying to pass on old bad food?
I’m a frequent chipotle customer, and I was so pleased with my experience at this location that I was excited to write this review. All employees were busy, and what looked to be like the manager stepped in to give them a hand. At one point one of the employees asked how to prepare an item that was ordered and she was so kind to him and helped him learn. I know it seems kind of insignificant, but I’ve been in situations where managers treat new employees so poorly. The food was so delicious and the restaurant was clean; good vibes! The restrooms were also well kept and the drinks were well stocked. It’s also really close to the freeway. 10/10 recommend.
13916 Garvey Ave. Baldwin Park, CA 91706 United States The sopose manager I complain to her name was Moraya she said they had a fork and spoon shortage they had forks for people to eat with I bought 2 bowls and 2 drinks with chips literally spend 30 dollars I was goin to get 10 bowls to go for my family but unfortunately they no forks to for dining or to go take my family to eat in the car they would had to eat with their fingers . When ordering the food they did not offer a discount or let me know in advance that because of spoon or fork shortage I would eat with my hand this is very inconvenient my daughter had to go next door to Waba Grill to get some forks the manager said she had a shortage was very rude . I’m a customer of chipotle for 6 years I had never faced this problem any other chipotle in Pasadena, arcadia or Glendale only here in Balwin park who ever does the supplies order did not do their job I’m never coming here I will let my coworkers and family this place is a joke
Consistently overstaffed yet find only two hands for the line while BOH milks each restocking task they can create. Line employees create one menu item at a time rather than build orders simultaneously and inefficiency plagues this establishment along with the embarrassing fact that this team is unable to wrap a regular sized non modified burrito.
The lettuce was wilted in Black in the staff was giving me a hard time about getting me fresh lettuce in refuse to get fresh lettuce as he said that’s the way it is here this is the most embarrassing chipotle in Southern California horrible service
Got 3 bowls they all look like this all scrambled... my kids meal has no cheese in the tortilla.... but they did give us 2 tortillas... this is so sad when you spen like 50 plus bucks on food and it looks like this
First time visiting a Chipotle. Arrived at this location before lunch time just to learn they did not have any cheese, guacamole, corn, or receipt paper. Location not managed well, food with limited options was nothing special. Will not be returning to this location or likely a Chipotle.
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