Chown Hardware BVU

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About

Specializing in helping homeowners, designers, and
contractors create living spaces that are beautiful and functional.

Story

Based in the Pacific Northwest, we are the oldest family owned architectural hardware company in North America. We have been committed to helping you enhance the beauty and security of your home for over 130 years. Our goal is to inspire you, and we have an experienced staff to help you create the home of your dreams.

Mission

We work together to serve our customers and community. We are empowered to provide solutions, and we make decisions based on integrity. We adhere to a mutual respect for our fellow employees and customers and are continually
committed to improving our knowledge and expertise.

Products

Door hardware, cabinet hardware, indoor lighting, outdoor lighting, sinks, faucets, bath tubs, steam showers, bathroom accessories

Address: 12001 NE 12th St, Bellevue, WA 98005, USA

Phone: (425) 454-7420

Website

moc.nwohc@esacwohs

State: Washington

Zip Code: 98005

Update Info

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Reviews

Chown Hardware exceeded All our expectations, every step of the way.  Doug, was OVER THE TOP helpful.  We purchased a wall mounted vanity, a French product.  After the plumber installed the sink and vanity, something was off.  We called Doug to discuss the problem. This was not Doug's job!  But he knew the product and was dedicated to customer satisfaction.  He dropped by our home, which was near the showroom, and diagnosed the problem. (Plumber error)  We are so grateful and couldn't believe his can do attitude.  Chown sells beautifully designed quality merchandise.  Customer satisfaction is priority.  Visit the showroom, you will not be disappointed, but rather, amazed!

 8 years ago (26-10-2017)

I am only giving a 1 star because I can't give 0.  Our contractor ordered parts in plenty of time to be ready for installation on June 8,  he went to pick up and they only had a few of the supplies with a promise of the rest in 4 days.  Nope, not four days.  Then by Monday, okay, by Thursday, oh, they got delivered to Portland but they are guaranteed to be here on Monday (the 19th of June) but NOPE, not in.  Finally here on July 11 they are in.  BUT, did anybody call to let us know they were either delayed, in or anything - NOPE.  Will never do business with them again and encourage any contractor to strike them off their list as well.  Their products are beautiful but it isn't always about that.  Sometimes having a working bathroom without being delayed by an entire month takes precedence.

 8 years ago (11-07-2017)

Our beautiful sink we ordered from Chown came cracked and by the time we discovered it we were close to our install date. Customer service at Chown did not hesitate, they quickly ordered us another one and pushed for a quick turn around. They will get all my future business!

 8 years ago (03-08-2017)

Chown Harware? More like Clown Hardware!
With the recent closing of Ringling Bros Circus I can now see where the former acts now attempt to perform. They take forever here and it still comes to you wrong. It's Bellevue so what to you expect? Overpriced items that's what.

 8 years ago (22-08-2017)

Why do people still shop here???Absolutley rude people to talk to and way over priced,I try to tell customers to stay clear.When they make a mistake on an order they are like high schoolers and blame everyone else,time to grow up take responsibility for your actions,I loath ever having to do business there,

 8 years ago (22-08-2017)

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