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Reviews, get directions and contact details for Citizens Bank

Citizens Bank
Address: 1850 Plainfield Pike, Cranston, RI 02920, USA
Phone: (401) 275-6480
State: Rhode Island
Zip Code: 02920


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Worst customer service experience, the branch manager Mirella was totally unprofessional and hard to reach. After calling and being told to "call back in like 10 mins" a few times I finally got a hold of the manager. Mirella gave me about 30 seconds because she was with another customer and was leaving for the day right after. I was told she would "try and call me back" before hanging up the phone. I will be switching banks soon.
9 years ago (19-12-2016)
Only issues I've ever had were occasional 15 minute waits for a line of 3 people, and their ATM runs out of money about once a month.
8 years ago (27-06-2017)
Worst customer service ever experienced. Only perk is convenient location. No one answers phones or call back due to lazy incompetent employment. Should be ashamed of themselves.
14 years ago (15-08-2011)
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