City National Bank Branch

Reviews, get directions and contact details for City National Bank Branch

Address: 2001 N Main St Suite 120, Walnut Creek, CA 94596, USA

Phone: (925) 274-2740

Website

State: California

City: Walnut Creek

Zip Code: 94596

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I asked for a bunch of details thinking of opening a new separate account, it wasn't for me but they were nice~

There's a major and beautiful park and a huge parking/garage with lots of parking!

 7 years ago (09-05-2018)

I signed up for a banking account and we had an agreement that there would be no fees for three months. One month after I set up the account I got hit with a $20 maintenance fee. I went in the bank and the first teller told me that this is standard, I stood my ground and a manager told me that they made a mistake and should not have charged me.

Furthermore, upon setting up my account I was told there would be a mobile banking app. However, once I had the account I was told there was no mobile banking app for business accounts, I called in to confirm and the phone tech guy told me that businesses don't get mobile banking app. When I was closing my account due to maintenance fee I pointed out that I was also misinformed about the mobile banking app, and I was told that there's a way to get businesses on mobile. One company, three different people, three different departments, and three conflicting stories.

Anyway, I think that banks should be responsible and organized. I was looking for a bank that I could trust, unfortunately CNB decided to begin robbing me during the first month and in violation of their own agreement with me.

City National Bank has wasted my time, broke their own agreement, and were unable to provide consistent information across different departments. Banks showing this level of incompetence should not be trusted with your money.

 11 years ago (04-04-2014)

Today I wait more than a hour to cash it my check. The check is three days old from today's date, even it has a bank's address. I wait 90 minutes for approval. I never expirienced this situation with another bank. 
Also I was only one visitor for this time.

 12 years ago (26-06-2013)

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City National Bank Branch

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