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Reviews, get directions and contact details for Clarion Inn & Suites University Center

Clarion Inn & Suites University Center
Address: 1577 S College St, Auburn, AL 36832, USA
Phone: (334) 821-7001
State: Alabama
Zip Code: 36832


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Reviews
From the outside it's a nice motel. I visited with my swim team on an away trip. Everything outside looks well kept up from a distance, when you get closer is when the problems start. The water of the fountain out front was practically green. The walkways were cracked. But this stuff could be easily overlooked. So going inside, the concierge was nice, and the lobby looked decent and colorful, so I had hope it would be good inside. We ate lunch in an upstairs "restaurant" the that looked more like a conference room than a restaurant. We had to put the tablecloths on ourselves (with some help from the manager) to cover the scratched up wooden tables. Going to the rooms, we found that the beds were twin sized, and being four to a room, that wasn't going to work (I slept by spreading out on two chairs and a stack of suitcases). Of the three lamps, only one worked, the other was practically a strobe light. And of the three outlets in those lamps, only one worked. The only other working one was behind the chair I slept in. The ceiling had a steady supply of water dripping from the ceiling. The sinks were stained with algae. The ceiling was low and the material scraped off when I brushed my hand against it where it wasn't already peeling. And the shower had a dust-filled vent at eye-level. Needless to say, staying here was already not an appealing prospect. But that's just the room. One housekeeper refused to clear the room when we arrived. The other housekeeper offered very little help as well. So now we really didn't want to stay and told our coaches as much. Everyone else had had relatively the same experience, and so there was a general consensus we should probably leave. But out of pure necessity and lack of a better option, we decided to grin and bear it, at least until dinner. The last straw of this was dinner later that evening, when we got catering from an Italian restaurant. The hotel had no part in this, but when a few of my friends and I decided to walk around after dinner. When we happened upon a kitchen that looked like the setting for a horror movie, we decided to approach it as anyone aware of being in a horror movie should, and get out (ha ha). Unfortunately circumstances forced us to stay the night and that was the most terrifying night of my life, unsure if we were going to wake up to a housekeeper wearing a clown mask and brandishing a bloody axe. Needless to say, upon waking up, we did not return, and went to the much nicer Home2 Suites. If anyone is in this area, I much recommend that instead, as it's only a little further away and from my research about $50 less per night. I would give this 0 stars but Google doesn't seem to want to give me the power to completely destroy businesses. I'm also looking back on this and realizing I should have taken pictures.
8 years ago (30-06-2017)
Pretty bad. Walking in the smell was a little funny. Seeing the sink I realized why. Sewage backup. If I had rolled in any earlier, I would have talked to the desk about a refund or new room....but it was 2 am and I was tired. Let them know about it as I checked out. Outlets were few and far between. Don't expect a place to power up a laptop near the desk.
8 years ago (17-08-2017)
Hotel was very accommodating for the evacuees... very friendly, clean place... we will definitely be back.
8 years ago (20-09-2017)
I had a great stay at this hotel. The bed was comfortable, the shower was hot, and the breakfast was good.
8 years ago (15-09-2017)
Nice place. Basic hotel. Didn't eat breakfast or anything. TV was big. Kinda loud near the pool but my room was near the front. Super nice staff.
8 years ago (17-06-2017)
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