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Cliff's Professional Auto Detailing

  1. East Rock
  2. North Haven Car Wash

Reviews, get directions and contact details for Cliff's Professional Auto Detailing

About

We are a full auto detail shop with over 15 years of auto cleaning experience,we specialize in high speed buffing,polish and waxing,shampoo interior,clay bar process pick-up & drop-off service available all work done by appointment only

Address: 1369 State St, New Haven, CT 06511, USA
Phone: (203) 777-0605
State: Connecticut
Zip Code: 06511


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Reviews
I wanted an interior detail done on my 4runner. I called Cliff and he is very friendly and personable. He is a very accommodating with his schedule. The reason I gave 1 star is because I paid $150 for the interior clean and had to clean 3 separate locations when I got home. I have pictures of the areas (before/after). They weren't hard to clean. They were just missed entirely. I basically paid for a full interior clean and feel it was not done completely. He came highly recommended and I feel let down. He is a nice guy, but if I have to clean something I just paid to be cleaned, I feel ripped off. I will not recommend nor be back. I feel I would have gotten a better job from splash for less money.
7 years ago (12-09-2017)
Short version: Five-star review for Cliff and I absolutely recommend him. He was friendly, did a good job, and was reasonably priced. Perhaps most importantly, he made a mistake - and corrected it the right way when I called him to ask about it! Long version: I have never had my '96 minivan cleaned, so it needed it. More importantly, the back seat folds down into a "stow and go" compartment for a larger trunk. A few weeks ago, I lifted up the seat - and discovered that it was soaking wet with an inch of water in the compartment. For $250, Cliff detailed the entire interior, thoroughly cleaned the ruined trunk, and replaced the insulation below the carpet. $250 is a lot, but not for the hours this kind of job would cost. (Just detailing would have been about $150, if I recall correctly.) Also, Cliff came to me, picked up my car leaving his in my apartment parking lot, then swapped them back at the end of the day. So helpful and incredibly convenient! Initially, it seemed Cliff did a great job. Unfortunately, I found the next day that he had not put the back seat down again, leaving a major stain in the car. I texted him a picture and called him about it - and he was embarrassed to have missed it and very apologetic, and I didn't even have to ask if he would clean it as part of the original fee. As soon as our schedules aligned, he had it taken care of. My motto is, we all make mistakes perfectly - what matters is how we handles them. And Cliff handled it perfectly. That gets anyone an extra star in my book. Thanks, Cliff! Hopefully I won't need another detailing, but I'll recommend him to any friend who does.
8 years ago (06-06-2017)
Great customer service and the best car detailing you'll ever receive. Cliff even let me use his car to run errands while I was having my car detailed by him. Definitely give him a try, you will not be disappointed.
8 years ago (28-06-2017)
Just picked up my Camry from Cliff's. It looks like it did when it was driven off the lot for the very first time. Very professional and friendly staff. Would definitely recommend Cliff's Professional Auto Detailing to anyone looking to freshen up their car.
8 years ago (19-07-2017)
Unbelievable service!! I dropped my car off yesterday and expected to see what I have seen from other car detailing places which is mediocre cleaning job. I wqs blown away when i picked up my car. My car looks better than when I bought it. And i have 2 dogs and am a slob in my car. The employees were great and the car is just fantastic. I will never go anywhere else! I suggest anyone in the area to not waste your time anywhere else. Go straight to cliffs you will be happy you did.
8 years ago (22-02-2017)
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