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Reviews, get directions and contact details for Cloud 9 Day Spa LLC

Cloud 9 Day Spa LLC
Address: 2 Broad St, Milford, CT 06460, USA
Phone: (203) 877-9772
State: Connecticut
City: Milford
Zip Code: 06460


Opening Hours

Monday: 11:00 AM – 7:00 PM
Tuesday: Closed
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews
This place is awful. Worst spa I've ever been to. It was dirty, the rooms were not clean by any standards. There was mold in the bathroom and a massive chunk of the sink missing. Dirt all over the room. The music kept skipping within the place, which was incredibly distracting. The woman who gave me my massage (Michelle) clearly had little to no experience. There was stuff hoarded all around the front desk and they charge additional "sur-charges" for who knows what. I would never recommend. They should be shut down.
7 years ago (18-03-2018)
I purchased a massage through Groupon. My originally scheduled massage was canceled by the spa because of an issue with an employee. So. I rescheduled my appointment. The spa nickels and dimes you for services. Ie: deep tissue massage extra $25. BEWARE of hidden fees. This business is run very haphazardly, the owner does treatments and answers the phones at the same time. There are a few masseuses that could use a refresher. They also wanted to charge me a $50 cancellation fee. How this place stays in business is beyond me. Spend your money elsewhere.
7 years ago (05-02-2018)
They charge separate from Groupon for tax Then they charge a service fee If you want any pressure in a massage you have to pay extra so it was basically just being rubbed the whole time without a massage. I don’t feel any better then when I walked in.
8 years ago (02-10-2017)
I had a groupon for this massage that was $45, there were multiple hidden fees that i didnt know about until i got there. I tried cancelling my appt and they told me that there would be a $50 cancellation fee, which of course i didnt know about until i tried to cancel. They need to do a better job of clearly explaining the prices. I basically paid $70 to get lotion rubbed on me. the massage was mediocre at best.
8 years ago (13-10-2017)
Very cute little place very clean people are very friendly the people who work there are skilled and know what they're doing very relaxing atmosphere
8 years ago (01-09-2017)
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