CNY Bus Tour Co

Reviews, get directions and contact details for CNY Bus Tour Co

Address: 3 Genesee St, New Hartford, NY 13413, USA

Phone: (315) 922-7100

Website

State: New York

City: New Hartford

Zip Code: 13413

Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

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Reviews

I was a little concerned about the negative reviews I read after booking the trip.  But it seemed similar enough wording that it was one person with a personal grudge more than anything, so I took my chances.  We had a great time.  The bus was clean, though a bit cramped.  We were provided with great snacks and a movie. We ordered a muffin basket and got what seemed like enough pastries to feed the whole bus.  We left and arrived on time. On the way back we were a little late leaving on the but that is to be expected since it was the busiest shopping day in Manhattan. We chatted with the tour coordinator for a bit in line.  She was friendly and professional.  Whether she is a criminal or not as the earlier posts suggests is not my concern.  We’ve all done dumb things in our lives and deserve a second chance.  We had a great time, encountered no issues and paid a more than fair price for our tour.

 7 years ago (10-03-2018)

DO NOT schedule any trips with this company! You will not get what you paid for, especially on the extended trips. She is not friendly (is the tour guide and owner), does not care about the experience you should receive and is only out to make money off your trip.  She also has a criminal record.

 7 years ago (10-01-2018)

If there was a negative on here I would use it! DO NOT schedule any trips with this company! This is a scam you will not get what you paid for especially on the extended trips. She is not friendly, doesn't care about the time you have and only out for money! She has a record people do not give her your credit card information either.

 7 years ago (10-01-2018)

Think twice before handing over cash or credit card numbers to the owner of this "CNY Tour business" Donna Houseman owner and convicted felon in Oneida County for theft, Rico, Embezzlement poses as a so called "tour guide". She is nothing more then a criminal. Sure everyone deserves a second chance in life. The third or fourth chance is out of the question. I recently took a trip with them and found out she rents buses from whom ever will rent her a bus. Knows nothing about history, touring and has a personality of a bag of sand. Look up her booking photo and police reports of her cases. I checked with other bus companies and it seems they all heard of her and wont rent her a bus. My first and last trip. I'm calling the bus company and filling them in with the facts too, i'm sure they don't have a clue. Freedom of speech is a wonderful thing...check the facts before you book. overall had a great time, driver did more then the so called "tour guide" did.

 8 years ago (14-10-2016)

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