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Reviews, get directions and contact details for Coleman Florists

Coleman Florists
Address: 221 N Olive St, Pacific, MO 63069, USA
Phone: (636) 257-2436
State: Missouri
City: Pacific
Zip Code: 63069


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
I ordered a very customized bouquet as a sympathy bouquet for my nephew's funeral. I asked for a very unique bouquet that would symbolize my nephew's personality and the love his family had for him. I deliverered unique items and accessories to be worked into the flowers if possible. Coleman's made it work. The flowers were beautiful. It exceeded my expectations and his loved ones appreciated how much it represented him yet still made a beautiful sympathy bouquet. Thank you Coleman's for working with me and bringing a smile to many faces on such a sad day.
7 years ago (15-01-2018)
My mother-in-law and I met with Beth and Katie from Coleman Florist and paid up front for the flowers that we would receive for the wedding. This meeting was on July 29, for a December 9 wedding. Five days before the wedding I was contacted by Beth letting me know that some of the flowers that I had picked out were unavailable because they were out of season (Dahlias). In addition, Beth asked me if I had ordered the hops that were supposed to be used in the boutonnieres or if Katie (the shop's owner) was supposed to have ordered them. When we met for our consultation, I was told that Katie would order them. Beth then told me that she would speak with Katie and get back to me. The next day I called the shop and spoke with Katie, who told me that she had ordered some flowers that looked similar to the Dahlias I had asked for AND PAID FOR in the beginning, which would be used in my bouquet as a replacement. The day of the wedding these were nowhere to be found in the flowers. I then asked Katie about the hops which were supposed to be used in the boutonnieres and she informed me that she could get them, but it would cost me an additional $500.00 on top of what we had been originally quoted and already paid for, or we could use silk ones. I was not please about using silk, as I had paid for real flowers, but 4 days before the wedding this was my only option. When the flowers arrived at the wedding, the corsages for the mothers were top heavy and falling apart and could not be worn. The flower girl's bouquet was supposed to be a mini replica of mine and when we got it, it was a few white roses tied together and in no way resembled mine, nor was it what we paid for. We ordered 3 extra corsages that did not match the others and were white roses stuck together and were pin corsages instead of wrist like we had asked for. I was deceived and not provided the product which had been agreed upon, discussed, or paid for. This business was a nightmare to work with and provided a product that did not live up to our agreement. I went to Coleman 3 days before the wedding & was informed that the reason we couldn't get the right flowers is because they had been focused on their holiday open house instead of the wedding flowers and didn't order them in time. Beth also agreed that we should not have had to pay extra for the fresh hops that were originally agreed upon under the quoted price which was paid up front. If looking for someone reliable and easy to work with, I highly recommend going somewhere OTHER THAN Coleman Florists... no bride should be dealing with what I did thanks to Coleman, 4 days before their wedding, when they were given 19 weeks to prepare. NINETEEN. What a nightmare.
7 years ago (18-12-2017)
These florists are AWESOME! They saved me last minute with great service and products!
7 years ago (13-02-2018)
Coleman made the week of our wedding more stressful than it ever should have been. They called my wife the week of the wedding and told her the flowers she wanted didn’t look good this time of year because they were out of season. They didn’t mention this months before when we booked them as our florist. They then offered to use cheaper flowers as a replacement without mentioning a reduction in price. They also thought WE were providing part of the boutonnière for the guys in the wedding even though they never mentioned this previously. Then told us it would be an additional $500 if we wanted them to provide this part. With our flowers completely changing and us rushing to make the boutonnières right, we already weren’t happy with their service. Then when the flower girls bouquet came in the day of the wedding it was nothing like the design my then fiancé had planned. Also the corsages were a mess and not all of them matched. Coleman has not only been unprofessional in their customer service but their quality of work is awful. Do not use this florist for anything.
7 years ago (18-12-2017)
Katie was pleasant and helpful. They delivered the flowers in a timely manner and the bouquet looked exactly like the picture on the website. Great customer service!
8 years ago (15-09-2017)
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