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Reviews, get directions and contact details for Columbia Area Mental Health

Address: 1850 Pineview Dr, Columbia, SC 29209, USA
Phone: (803) 898-4800
State: South Carolina
City: Columbia
Zip Code: 29209


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Reviews
The University of South Carolina psychiatry center gave me a list of sliding scale psychiatric services in Columbia so my father and I called every place on this list and chose to go here. It was the most cost effective for us. Staff did not really listen to me or allow me to speak for myself. They were insensitive about weight and talked very lightly about anorexia. They misunderstood that I was there just for a screening to receive psychiatric services & prescribed medication. They continued to insist that I needed to be hospitalized despite me mentioning my two dogs/school/work and they kept saying that they just wanted to help me whenever I asked what my rights were in this situation. I walked out and will find a different option. Do not go here unless you want to be hospitalized. I felt unsafe, intimidated, threatened, and scared the entire time.
The best. Staff is extremely sweet and friendly. Wonderful Ladies on the front desk. Efficient and easy phone services, approachable and amazing services. Again, Wonderful hardworking women up front. They're so sweet and patient. :
I go to Anderson Mental Health and over the years they does seem like they're even in it for whatever reason. I had great caseworkers and doctors in the pass but these years they say I'm suppose to get counseling advice from my cases caseworker and doctor are last ones I feel I can. No body's perfect though. Guess I'm too old to think bout it now.
The worst. Not in it to help. Personal agenda. Report them at every opportunity. I am an RN and used to work at CAMHC. I know a number of good professional hard workers that left because of current poor supervision and patient treatment. Unfortunately I have had to personally experience the lack of good mental health treatment being provided for a family member
very unorganized and unhelpful. filled out a paper for medical records 30 days ago with Gloria James bc she told me they couldn’t give me medical records any sooner. i come here 30 days later to retrieve my records and they don’t even have the paper i filled out with Gloria James that day. nobody has any idea where my records are. VERY UNPROFESSIONAL and a waste of my time. had to restart the paperwork all over again. hate this place.
Do not go or use. I have PTSD. This was not court ordered but their services were recommended. A phone assessment cost for a 45 minute phone conversation $661.00. They received paperwork from hospital and my doctor what diagnosis was...no brainer. They knew my insurance did not cover and that I did not have a job. They did not share what the cost of this “assessment” was going to be nor was anything discussed. I had another phone appt from a psychiatrist that NEVER put in order for meds and really did nothing in assessment other than encourage me to go in and attend group sessions, which I declined. I agreed to try zoom meeting therapy with a therapist that was useless and pointless. “Write down 3 happy memories”, which I did and she challenged. One phone session for 50 minutes of which 15 was spent rehashing last session and dealing with technical issues...$175.00. I had two meetings. I canceled future meetings with both. Again, I cannot emphasis enough that I stated clearly my insurance would not cover any of the treatments. I received a bill for $2,000. There were sessions on bill that I never had I double checked by Cell phone bill records...no calls in or out. I called and challenged bill was told that “we don’t care about your cell phone records, our records dictate”. This place was zero help, zero compassion, insanely and outrageously expensive and unprofessional. Retroactively the business office suggested I apply for their reduced rate application, which from day one they were told my financial status. My assessment: you will wind up WITH PTSD from dealing with this center
I've never had a negative experience here. Everyone that I've talked with has a wonderful personality and taken time to make me feel welcomed. My visits have always been on time. Even with the phone call visits, they are helpful, professional and courteous of my time. I am very thankful for them!
No one answers their phone, its one big game of phone tag. And if you do need something their doctor won't be there, no one communicates with the guardian only to schedule another appointment not about the progress of your child. Oh and if you do have a emergency on the weekends do not call the crisis line their is no doctor on call, just people to blow smoke up your butt. Find somewhere else in richland that takes your Insurance and save yourself the run around game.
This is the worst place ever. I mean the hospital recommended this place and all I've gotten was a bunch of b.s and high bills. They never call back wait to set up appointments then cancel them. Crazy my son has needed a prescription for over 6 months and I still as of this day been able to get the meds script. I was told to call the med line. I'm like how when you all have never initially wrote the script you cant refill what you never filled. This is a waste of time and effort. I could say so much more but I done at this point. Go somewhere else to get your child help. This place is helpless. Excuse the typos if any.
I have been seeing Dr. Jane Alford and a woderful team of therapists for going on 3 years now. My life has been changed by the Strategies they teach and the love that they show to each patient. Even my mother has mentioned that she can tell the staff really care. From Miss Dee at the front desk to my Therapist to my nurse practioner, Dr Morrow. Remember, it takes effort, but there is help in this place and I believe Columbia will only get better.
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