Commercial Laundries Inc

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Address: 8510 NW 56th St, Doral, FL 33166, USA

Phone: (305) 592-7990

Website

State: Florida

Zip Code: 33166

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Reviews

The apartment building in which i live ordered new washing machines and dryers.  As with any product, sometimes it requires adjusting to operate more smoothly.  

Recently, I had an issue which caused slight damage to an article of clothing.

I contacted Commercial Laundries and spoke with Rick who was very responsive and understanding.  He was to speak with Adam Reeves the Vice President of Commercial Laundries.

Two days after speaking with Rick I received an email from Adam that he was reimbursing me 100% of the cost of the clothing.   The day i reported the issue was the same day they sent someone to fix the machine.  The washing machines and dryers are running perfectly after the technician came out.

I own my business and  I know that customer service is everything.  In my opinion, Adam went above and beyond in demonstration to his clients his passion of customer service.  I was expecting 50% off the purchase price and waiting several weeks for a check if one was decided to be issued.  The day i received the email from Adam was the day that the check was sent to me.

Competition is in all business sectors.  However, customer service is the decision maker for me.  I recommend to all business or management companies that they should explore using Commercial Laundries.  

Thank you to all the team of Commercial Laundries.

 10 years ago (15-08-2016)

Solución inmediata y trato muy cortes a la gestión que realicé

 10 years ago (02-08-2016)

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