Community Self Storage

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Address: 4108 W Orleans St, McHenry, IL 60050, USA

Phone: (815) 363-3355

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State: Illinois

Zip Code: 60050

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Reviews

All of our stuff remained dry throughout winter and spring. However, the office charges you if you use anything but cash check, but they close at 5, which makes it difficult to get there on a weekday to pay. And that's if they don't decide to randomly close for the day. So many times I went to drop of a payment during their business hours to find them closed. So glad we're done with this place.

 8 years ago (28-06-2017)

Half of my boxes ended up with mold & I had to throw them & all the belongings in them out. In the winter if the ground got icy you could NOT get the door open. They seemed to plow a little bit down the aisles but never bothered to do anything about the ice build up around the unit doors, so your unit is inaccessible for a few months. Had mailed a check in once that did not get there on time (was maybe 2 or 3 days late) and I will warn they WILL lock you out of your unit after payment is ONE day late. I had to pay a month in advance just to get into my unit that day & wait for the check to get there to be credited for the next month. Also very unfriendly customer service. Definitely not work $100 a month.

 9 years ago (31-01-2017)

While I rented 2 units, one of the units leaked. Tried speaking to the lady that runs it, but she would just walk away. Tried speaking with her via telephone, but she is just down right rude. Needless to say, I moved my things. Not to mention I signed a contract with this company and they later wanted to raise my rates. I moved to a better storage facility.

 11 years ago (31-12-2014)

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