Correct Temp Inc

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About

Call today to schedule your heating and/or cooling system maintenance! Having a problem? We can help, and we service all brands! We are a local family operated business that specializes in the HVAC industry offering service and complete installs.

Story

Whether you have a new heating or air conditioning system or an existing one, Correct Temp, Inc.'s service and support division can handle any repair situation you are faced with. We also offer top of the line complete HVAC system installations.

We offer standard and 24-hour emergency service for your home or office. Help is just a phone call away.

Correct Temp is a flat-rate company, which means that after a technician has diagnosed the problem, he will give you the price for the repair and you okay the repair cost before the work is done. We service all brands of HVAC equipment.

Our vans are equipped with the most advanced testing equipment and our technicians are NATE (North American Technician Excellence) certified, so you can rest assured that their diagnostic abilities are second to none.

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Address: 268 Hampstead St, Methuen, MA 01844, USA

Phone: (978) 688-8700

Website

moc.pmettcerroc@snoitomorp

State: Massachusetts

Zip Code: 01844

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Reviews

We just had a central air conditioning installed by Correct Temp.  I cannot say enough about how pleased we are with this installation.  Every step of the way, every person I had to deal with was down to earth friendly, professional and knowledgeable.  Thank you Keith for working with us to make it possible for us to have central air.  The guys that were in our house doing the installation were hard working, friendly, professional and very very neat in everything they did.  These guys, Brad, Chet and Josh were exceptional.  They showed tremendous concern for our home and belongings and what little mess was made was immediately cleaned up.  They did a great job and everything looks and works great.  I am amazed about how quiet the system is inside and outside.  My advice to others is don't just look at the dollars.  Look at the entire package that Correct Temp has to offer.  I got a great feeling for this company after the first time Keith came out to give us an estimate and my feelings proved true.  This is an outstanding firm and you will not be disappointed.  Thanks again to Brad, Chet and Josh for doing such a great job.

 8 years ago (28-04-2017)

I have had issues for 6-8 weeks where the temp coolness could not be regulated today finally with the genius of Tom the service tech at Correct Temp in Methuen, MA I believe it has been corrected.  2 hours after he left the fan on the condenser shut off and the home temp is a dry and cool 72 degrees.  
GREAT SERVICE, ON TIME AND MOST PROFESSIONAL .  Thanks-a-million.

 8 years ago (15-08-2017)

If could give negative stars I would. Horrible experience from start to finish. They have zero communication skills whatsoever. I purchased a whole new system from them for my home because my system died. It is the middle of July and needless to say my central air is not working. I would think that upon giving a business $8,000, you would receive at least an ATTEMPT at a speedy installation. Especially during 90+ degree weather. Wrong. After paying them, I was told that I would receive a phone call within 2 weeks, as they are extremely busy with calls right now and are scheduling a bit out. 2 weeks came and went, and I received no phone call to schedule the installation of my new system. Not even a phone call to update me on where I stand. I called several times to try to get an answer, and each time was told "someone will get back to you tomorrow". The rep I spoke with seemed very unenthusiastic and did not care at all. I still never received a call back. Told them to refund my money immediately and cancel my service request. This whole experience cost me not only half of the summer, but also somewhere around $200 in credit card transaction fees to purchase and then refund my money, when I could have simply taken my business elsewhere from the beginning. The way they handled themselves is completely unacceptable. If I am giving you $8,000 to perform a service, you better perform that service and do it in a timely manner. These people have zero customer service skills and it felt like I was being robbed. I have not had an experience this horrible with a business in a long time, and I will make sure to tell all of my friends and family members to stay far away from here, and I would recommend anyone else to do the same as well.

 8 years ago (21-07-2017)

Great customer service from both techs and appt setters. However, they are very pricey and they leave there messes behind.  Other than that...nice company to deal with.

 8 years ago (23-06-2017)

After the compressor broke down in our heating/AC unit we lived without AC for most of the summer in 2013. We looked into getting quotes from two HVAC companies, Correct Temp being one of them. Their quote came in just a bit lower than the company we were comparing them to. It was good to know both companies were about the same and made me feel like the quote was accurate. When Correct Temp came in to do the work they were very respectful of our property and very clean. They came in on a very hot day and finished the entire job. After they completed the job one of the techs went through the whole system with me and went over all the paperwork. They continue to be very helpful with any questions I have about the service we have done on the system seasonally. I would recommend Correct Temp to any family or friends that need this type of service. 

 11 years ago (11-06-2014)

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