Cosmopolitan Travel Service

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Address: 22313 Greater Mack Ave, St Clair Shores, MI 48080, USA

Phone: (586) 445-8585

Website

State: Michigan

Zip Code: 48080

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Reviews

I was referred to call this place by a family member to book a trip. The lady who picked up the phone (I think Georgia was her name) was so BEYOND rude. I was on hold for 7 minutes. I then hung up to call back and inform her that the agent can call me back when she was available, as I was at work & could not stay on my phone long. The girl picks up and immediately says "please hold" with no greeting. I held again for another 3.5 minutes. I hung up, and called again and rather than picking up & greeting, I was just put on hold immediately. 
I wonder how these business' expect to survive when they have workers like that? Do you know how easy it is to buy a ticket online? It takes at MOST 5 clicks, and it doesn't take a crappy customer service representative to ruin your day. 
I would rather pay $500 more for a ticket online than to speak to deal with BAD CUSTOMER SERVICE.
I will never recommend this place.

 8 years ago (21-02-2017)

Great sevice and very knowledgeable.

 8 years ago (06-06-2017)

I don't get it.......

 12 years ago (23-04-2014)

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Cosmopolitan Travel Service

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