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Courtyard by Marriott Tarrytown Westchester County

  1. New York
  2. Pleasantville Lodging

Reviews, get directions and contact details for Courtyard by Marriott Tarrytown Westchester County

Courtyard by Marriott Tarrytown Westchester County
Address: 475 White Plains Rd, Tarrytown, NY 10591, USA
Phone: (914) 631-1122
State: New York
Zip Code: 10591


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Reviews
Courtyard Marriott was an absolute dream! We stayed here during my sister's wedding weekend. The rooms were really nice and the pool was really warm! The Bistro had a nice selection of food items and drinks. The staff was helpful and very accommodating! I would definitely recommend this hotel to anyone who looking for a terrific hotel.
8 years ago (11-10-2017)
If I could give negative stars, I would. We made our reservation months in advance, and when we showed up to check in, found out our room was no longer available. We were given no reason for this mishap and no apology. We asked to speak to the manager multiple times, and the manager would not come out to speak to us until we were standing at the front desk complaining for 30 minutes. There was no viable solution provided for their error, and there were no nearby hotels in the state where they could find a room for us. No attempts were made to contact us during the day to alert us to the fact that our room was rented right out from under our feet. It is absolutely unacceptable as a business practice for a hotel to charge months in advance for a room and then double book it out from under a customer in order to line their own pockets. Despicable.
8 years ago (22-10-2017)
I was pleasantly surprised by how friendly and helpful the staff were at this hotel. Lily is fantastic. As for the hotel itself, the rooms are standard, with the sink outside of the bathroom itself, standard carpet wood finish and beds. The room was quiet, I was on the top floor, and I had a balcony with chairs overlooking the courtyard. How pleasant is that!
8 years ago (21-09-2017)
Perfect location, close to highway, restaurants and all area attractions. Rooms are clean, comfortable and quiet. Rooms on 2nd and 3rd floor have balconies. My only complaint is the water temperature in the pool was cold, too cold to enjoy, and it was packed with kids who were loud and inconsiderable most of the time during our weekend stay. They also brought many huge inflatable beach toys and took over the pool area for couple of days straight. This situation is not a hotel's problem, but cold water was. Disappointed. All staff were nice and accommodating except one lady who worked at Bistro on Sunday morning. She seemed annoyed by taking breakfast orders and acted openly irritated with people. Overall this hotel maintained very well and I would stay there again.
8 years ago (24-07-2017)
There is a very nice courtyard which is perfect to get some work done or relax outside. I dinged them 2 points because there was absolutely horrible levels of noise from my room facing a major road. What I assume is the central a/c also makes a lot of noise all through the night
8 years ago (19-10-2017)
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