Craig's Auto Inc

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About

Full Automotive Repairs including engines and transmissions... 24 Hour light, medium, and hvy duty towing also off road recovery

Address: 1637, 111 S Pemberton Rd, Pemberton, NJ 08068, USA

Phone: (609) 894-4258

Website

State: New Jersey

City: Pemberton

Zip Code: 08068

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

I've been taking my vehicle to Craig's for about the last year. I have an older vehicle, high miles, so, of course, it needs regular maintenance. I find the owner, Craig, as well as the staff that I've met so far, to be knowledgeable, friendly and fair. I haven't had any issues with any of the work performed, nor with the pricing. And they've been very accommodating with scheduling... I only have one vehicle, so I can't afford to leave it for days. When I've called ahead and scheduled a time, they've been able to make it work. I'm very happy with Craig's, and will continue to use them for all my repair and maintenance needs.

 9 years ago (20-02-2018)

I got referred to Craig's Auto by a friend several years ago. Nothing but good honest work and a good price. Very knowledgeable and will not send you out in a dangerous vehicle. Craig and his whole group are top notch. I've taken my wife's 02 trailblazer there for AC leak. My 08 lifted Tacoma there after Highway tire screwd it up and 2011 GMC terrain too. They do it all and do it right.

 8 years ago (12-03-2018)

Excellent service for your car. Stand behind their work! Also, a great towing service for accidents or emergencies!

 8 years ago (24-04-2018)

YOU WILL BE TAKEN TO THE CLEANERS!!!

 PAID $ 950.00 FOR A 1996 SABLE WITH OVER 200,000 MILES ON IT FOR AN AIR CONDITIONER COMPRESSOR BYPASS...TOLD BY CRAIG, THE OWNER, ORIGINALLY WAS A $400.00 REPAIR BUT WHEN I WAS TOLD THE REPAIR WAS DONE AND MY CAR WAS READY FOR PICK UP 7 DAYS LATER THE BILL HAD BEEN INFLATED TO A WHOPPING FEE OF $950.00.  THE LIST OF UNNECESSARY AND ""BS"" REPAIRS THAT WERE CLAIMED TO HAVE BEEN PERFORMED ON THE CAR WERE UBSURD AND MOST IMPORTANTLY....UNAUTHORIZED!!!!!!       
   
BECAUSE I WAS ONLY PREPARED TO PAY THE ORIGINALLY AGREED UPON FEE OF $400.00 , THE ADDITIONAL UNAUTHORIZED REPAIRS WERE IMPOSSIBLE FOR ME TO PAY.
I NEEDED THE CAR SO DESPERATELY FOR WORK PURPOSES THAT I HAD EVEN AGREED TO PAY THE $950.00 DUE TO THE CIRCUMSTANCES OF BAD BUSINESS ON CRAIGS PART.  I ASKED CRAIG IF I COULD PAY HIM THE ORIGINAL $400.00 BUT CRAIG OF COURSE REFUSED AND I WAS TOLD BY CRAIG, QUOTE "I DO NOT ACCEPT PAYMENTS AND YOUR CAR WILL SIT HERE UNTIL IT IS PAID FOR!" UNQUOTE.

 MY CAR WAS HELD HOSTAGE AT CRAIG'S AUTO FOR THE NEXT 5 MONTHS LEAVING ME WITH NO TRANSPORTATION TO MY $9.00/HR JOB.  I COULD NOT LOSE MY JOB SO I WAS FORCED TO TAKE UBER CAR SERVICE BACK AND FORTH TO WORK FOR THOSE 5 MONTHS THAT PUT ME IN A DEVASTATING FINANCIAL SITUATION.  
WELL CRAIG DID NOT GET TO KEEP THE CAR FOR PARTS, DUE TO ABANDONMENT, WHICH I BELIEVE WAS HIS ORIGINAL INTENTION, INSTEAD I GOT BACK, FOR $950.00,  A 1996 MERCURY SABLE WITH >200,000 MILES AND!!!!!!! NO AIR CONDITIONING !!!!!! WHO IN THEIR RIGHT MIND DOES THAT!!!!! 

THE 2.8 RATING FOR CRAIG'S  CUSTOMER SATISFACTION RATE TELLS IT ALL!!! THE NIGHTMARE FOR ME IS OVER!

 9 years ago (31-12-2017)

Craig's Auto has the most unprofessional tow truck driver I have ever seen.  I gave specific instructions to my insurance company that I would be driving from my home to where my other disabled vehicle was in order to have it towed.  When the driver called me I told him I was enroute. He immediately got combative and told me he wasn't waiting he was going to get something to eat.  I told him that was fine. I told him the insurance company told me the tow truck would arrive in an hour which gave me enough time to meet the driver from my home.  It's not my problem he arrived 5 minutes after I got off the phone with my insurance company.  When I arrived to meet the tow truck driver he yelled in my face about me costing him $200 because he had to wait 20 minutes.  I believed he would have taken a swing at me had I said anything back to him. On the phone he told me he would use the 20 minutes he had to wait to eat but in person he yelled at me about costing him money.  I told my insurance company to never use their service again for any of their insurance customers, and I am telling anyone that is reading this review to use another tow truck company.   Worst service ever.

 9 years ago (04-10-2017)

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