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Reviews, get directions and contact details for Crowns Now Family Of Dentistry

Crowns Now Family Of Dentistry
Address: 4 Cleveland Ct, Greenville, SC 29607, USA
Phone: (864) 232-9545
State: South Carolina
City: Greenville
Zip Code: 29607


Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 12:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
If I could, I would give this place zero stars! Back at the end of October of 2017 I told Dr. Wheeler that i had a small chip at the tip of my tooth, I had no pain in that tooth prior. I told her that when i flossed I would get food stuck in it and that I didn't want to have any problems later on, so she put a tiny filling in it, well she never took an x-ray or offered to take one too see what she was working with and went ahead and put a filling in it. Prior to putting a filling in my chipped tooth she stated "this is an easy fix". I have never had any sensitivity with my teeth after getting fillings put in them and this was the first time i had developed a sensitive tooth after she put that filling in. Well when I called she told me that she drilled deep in my tooth and that it would be sensitive for a few months well it still is and its March 2018 so I made an appointment to see her and when I did she actually took an x-ray this time and it showed that the filling was actually touching my nerve. She told me that she had documented that I had decay and a fractured tooth! WHAT! No one ever told me that when I had her fix it. I was shocked! She blamed it on my tooth telling me my tooth was weird and that my pulp comes down too far in my tooth. She basically told me that I would have to have a root canal done. WHAT! You mean to tell me that I paid you to put a filling in my tooth and now I'm going to have to have a root canal because of your mistake...THANKS ALOT! I also called right when i left after i had thought about it and i asked them if i could speak with someone because i wasnt happy about the result of my tooth and i was told that Dr. Wheeler and Kathy would look over my notes and call me back and no one ever did, so unprofessional. I will never go back to this place and I will be telling others about my situation.
7 years ago (07-03-2018)
I went to this place because I needed a crown on a sensitive tooth. Dr. Wheeler talked me out of it saying it was fine, but then tried to talk me into having all my other crowns replaced claiming that I had had some very bad dental work. Well, I let her talk me into replacing two crowns at the same time and they were horrible, much worse than what I had before. I should have known something was wrong when they asked me to pay the full amount that was due when they put in the temporary crowns. Every other dentist I've been in has asked for half of the amount when the temporary crown is in and the rest after the job is finished. They never called to confirm my appointment, and when I showed up, they claimed it was not until two hours later when I was really busy. Then Dr. Wheeler did her best to rush through the appointment and get me out of there. As soon as I saw the replacement crowns, my heart sank, but Dr. Wheeler and her assistant ganged up on me saying how beautiful they looked. As soon as I got home and took a good look at the crowns I called back and insisted she replace them or at least refund me for the most visible one so I could have it redone. She only offered to "look at it" and the earliest appointment they could find was in several months. Now I have to have that tooth done a third time and pay for everything out of pocket because they took my insurance money, too. And I never had a problem with those crowns--I went in because of a completely different tooth, which is still hurting. Bottom line, do not fall for this so called "dentist." She is nothing but a con-artist, who takes advantage of the trust of unsuspecting patients. If she tells you that all your previous dentists have done a terrible job, and you should pay her to fix their "mistakes," do not believe her!
7 years ago (16-02-2018)
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