Cruise Lines International Association, Inc.

Reviews, get directions and contact details for Cruise Lines International Association, Inc.

Address: 1201 F St NW #250, Washington, DC 20004, USA

Phone: (202) 759-9370

Website

State: District of Columbia

City: Washington

Zip Code: 20004

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Reviews

They have never replied to my e-mails or phone calls concerning the where abouts of my ID card. It's now Feb. and I can't even request a TA cruise rate without my ID. They were quick to take my money in Sept. by automatic renewal but not quick to follow up on my ID. Someone should do something about CLIA...we are paying too much money now for the lack of service.

 7 years ago (30-01-2018)

I have been trying for 2 weeks to call them on the telephone.  After long holds am asked to leave a message or am disconnected.  The message says my call will be returned within 2 business days.  Still waiting.  Have tried to send emails also - no reply.  How do we get in touch with our CLIA team???????

 7 years ago (23-01-2018)

There is no service at all.  They will not return your call or emails.  They can not keep up with your records or training, and always trying to suck money out of you.  I had submitted my materails for my certification including my log book.  Everythong passed, and I was granted my certification, and later on they, told me that they didn;t get my log book, and everytime I submit it, they denied it, untiI I finall talk with someone and everything was there.  The staff has no knowledge of what their job are and the purpose of clia. I have renewed my membership, but my profile still has my last year information saying expired.  It is very very upsetting when you finally get someone, and you try to explain to them the situation, and the service rep. cannot solve the problem and transfer you to some one else, and then it start all over again, with trying to get someone on  the phone or to call you back, or even email you back.  : IS CLIA WORTH THE MONEY:  I can go on and on

 7 years ago (18-01-2018)

About CLIA

Established in 1975, Cruise Lines International Association (CLIA) is the world’s largest cruise industry trade association, providing a unified voice and leading authority of the global cruise community. CLIA supports policies and practices that foster a safe, secure, healthy and sustainable cruise ship environment and is dedicated to promoting the cruise travel experience.

CLIA’s Mission:

CLIA is the global organization that fosters our members' success by advocating, educating and promoting the common interests of the cruise community.

CLIA represents the interests of the cruise industry community.

50+ Cruise Lines – From ocean to specialty cruise ships, CLIA lines represent more than 95 percent of global cruise capacity.340+ Executive Partner Members – As key suppliers and partners to the cruise lines, executive partners play a major role in the successful operation of cruising, including ports & destinations, ship development, suppliers and business services.15,000 Global Travel Agency and 25,000 Travel Agent Members – Our travel agency members include the largest agencies, hosts, franchises and consortia in the world.CLIA Cruise Lines serve more than 24 million passengers annually.

Global Reach: 7 Regions Around the World

AustralasiaBrazilEuropeNorth AmericaUK & IrelandAsiaCanada

 7 years ago (18-01-2018)

CLIA membership is largely a pre-requisite for a cruise focused agency, however for the fees charged, the support is terrible.  No one will answer calls, emails are ignored (despite being sent 3 or more times), voicemails are supposed to be replied to "in 2-3 business days" which in itself is poor but they don't even hold themselves to this standard.

We've also had issues with several of the "exclusive benefits" where cruise lines flat out deny the application of these special benefits.  When reported to CLIA, they just ignore you.

 7 years ago (05-12-2017)

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Cruise Lines International Association, Inc.

Reviews, get directions and contact details for Cruise Lines International Association, Inc.

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