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DaVita Medical Group (CSHP)

  1. Briargate
  2. Colorado Doctor

Reviews, get directions and contact details for DaVita Medical Group (CSHP)

Address: 2405 Research Pkwy, Colorado Springs, CO 80920, USA
Phone: (719) 522-1133
State: Colorado
City: Colorado Springs
Zip Code: 80920


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Davita has absolutely awful customer service!!! Not only have they threatened to take me to collection over a billing mistake on their end(which their "management" wanted to argue with me that it is not a benefit. Yet when I talked to my medical insurance they said their coding was incorrect and they would love to pay it if they would correct their mistake) I have fought with them for OVER A YEAR!!! I called James("management") he only wanted to argue with me. He was unbelievably unprofessional! I called his boss Wendy above him and in 6 weeks she COULD NOT find time to ever return a phone call, check up on the process, and her blatant disregard for the clients can definitely be seen in her every action of continuing to ignore me even though all I wanted to do was make sure they were paid. I even called corporate on them and STILL nothing was done. I finally asked for a case manager through Kaiser. Within 6 weeks everyone was paid in full even though they never admitted nor corrected their mistake. Davita is a world wide company and they cant even call someone back within six weeks. The complete absurdness of this whole story should speak for its self with this "management". If they have so little regard to make sure they bill correctly you can be assured they do not care about your well being! Go with a different company! ANY other company!!!! I cannot say enough how awful they are. If i could give them a negative star i would!!
7 years ago (05-03-2018)
I went to a PA at the Davita group last week with flank pain. I did get called with my x-ray results but not my UA. So I called them and was told to go to an ER and that I may need emergency surgery. If my condition was so bad why didn't anyone call me? I waited until the next day day and went to the ER. They found out quickly what was wrong. No operation needed. This could of been handled in a better way.They had my UA in plenty of time for me to get a cat scan that day. I was very disappointed in the follow up of my case. I am changing groups. Both of my primary care Doctors have left.
7 years ago (19-03-2018)
This place is administratively horrible. Doctors and staff were kind. However, I've never been to a place where you have to call them 10 times over 3 months to get a referral faxed, and my prescriptions were never faxed to the pharmacy. I don't think their fax machine is broken, either. Lastly, it took two weeks to hear back about my x-rays of a broken rib. Lack of care, there. They really, really need to get their administrative act together. This is by far the worst facility I've attended, and I've been all over the country.
8 years ago (08-01-2018)
I wish I could give a 0 star because this place has gone down hill. The doctors do not care about you. I waited over an hour to be seen and the rest of the employees are of no help. This whole place and its employees needs to be shut down. After this I dont want to deal with doctors again. I have lost all faith in this field. I am going back to medical marijuana as I recommend you do too for your issues. Dont waste your money and time with these people.
7 years ago (14-02-2018)
So happy to have found Dr. Alice Cole here! I felt like my care was in very good hands throughout everything. All-around new, clean, modern office, short wait times, and attentive staff.
8 years ago (16-01-2018)
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