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CubeSmart Self Storage

  1. Mystic
  2. Groton Storage
  3. Groton Parking

Reviews, get directions and contact details for CubeSmart Self Storage

Story

CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Our high-quality storage facilities offer affordable, easily accessible storage space for residential and commercial customers. We offer flexible lease terms, and small, medium and large storage units, as well as vehicle and boat storage.

Address: 868 Flanders Rd, Mystic, CT 06355, USA
Phone: (860) 536-2424
moc.tramsebuc@ksa
State: Connecticut
Zip Code: 06355


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Reviews
Continuosly running into issues with this place. 2 different times I drive 30 minutes to access my storage unit and code does not work. And no one is in the office. But the sign says open. I call no answer. I also leave a message and get a return call from manager 2 1/2 hours later saying my code entry was changed. Which I was unaware of and never notified of this change. I am paying for a unit that I couldn't access due to lack of communication and common courtesy from staff. I will Definetly be reaching out to corporate.
8 years ago (14-11-2017)
Was not happy!. I contacted and paid for a large space, more than $200 per month on Saturday last, I declined purchasing a lock from Cube-smart for $16,I can get an adequate lock at Walmart for less than $5. I intended to return later in the day to install my lock, was unable to because of unexpected obligations. No items had yet been placed in the space. I returned Tuesday morning to begin loading items into the space, I found a lock had been placed on my space. I had not been given a key, the office attendant was there, polite and helpful young lady. The manager was not at the facility. The office attendant was not able to open my space, she called the manager, he insisted he had given me a key to my space. NOT SO! I was not able to access the space I had paid for, A CONSTRUCTED EVICTION!! I returned later in the day during normal business hours, the office door was locked, the shades drawn, no person visible at the facility, however the OPEN sign was illuminated. I called the toll free number and explained my situation, the phone attendant was unable to contact anyone that could help me. I made it plain to the attendant that I was very unhappy, and implied that I may sue for a Constructed Eviction. I was told by the attendant that he would make some phone calls to clarify the matter. I was called back, and told that the lock had been removed (Cut off), I returned to the he facility, was able to access the unit, and I attached my lock. I can understand that situations do happen, but I was very angry to have been denied the use for several days of the space I had paid for. Robert J TOMBARI.
8 years ago (21-07-2017)
They were amazingly helpful. Worked with both people in the office as I had to upgrade to a bigger unit
8 years ago (08-07-2017)
Excellent facility: well maintained; easy access; convenient hours. Very helpful and knowledgeable staff. I would highly recommend this establishment to anyone who desires a storage unit.
9 years ago (14-10-2016)
Joe Fitzgerald provided excellent customer services and help guide me through the CubeSmart process to obtain a storage unit quickly. He took the time to explain and show me the unit, before setting up my account! This is a clean place and a well cared for protected site!
9 years ago (25-06-2016)
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