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Reviews, get directions and contact details for CubeSmart Self Storage

Story

CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Our high-quality storage facilities offer affordable, easily accessible storage space for residential and commercial customers. We offer flexible lease terms, and small, medium and large storage units, as well as vehicle and boat storage.

Address: 1175 NJ-10, Whippany, NJ 07981, USA
Phone: (973) 887-9404
moc.tramsebuc@ksa
State: New Jersey
City: Hanover
Zip Code: 07981


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 11:00 AM – 3:00 PM

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Reviews
Peggy was truly amazing and so helpful. By far the best customer service I’ve received anywhere in a long time.
7 years ago (16-03-2018)
Great, Great experience with the facility and management. The facility is conveniently located and is top of the line. Its a huge facility, with climate control (although there are some non-climate control if you don't want that) units and is really a top notch, well organized, clean facility. There are ingress/egress points to the building after you pass the security gates, which means your storage unit is always a close distance from where you park. Heavy duty metal rolling carts are always available at the doors and by the elevators to facilitate easy movement of heavy items. Management goes out of their way to ensure a great experience, especially at this location. Peggy, the GM is just fantastic and is always there to offer a water bottle or to offer help with moving supplies or a moving truck. The facility is always gleaming clean which is a nice feeling since I didn't want to store my stuff in some place I thought was dirty. When I called Peggy or emailed her, she was always immediately responsive. You see immediately that they truly get the value of customer service here. Which is almost mind blowing, since most places just seem to only go through the motions these days. Not here - Peggy and her team take it seriously and there is obvious pride in their management of the facility. I couldn't be happier. They were also flexible with me being able to change the size of the storage unit that I needed - to either go up in size or down in size - which that flexibility was great b/c I didn't realize how much stuff I had. I have had a great customer experience here and would recommend to anyone. My brother and I both have units at this location.
8 years ago (11-08-2017)
Let me preface this by saying that I literally had the WORST experience moving cross country from California to New Jersey back in December with a wretched moving company (Best West Movers) HORRIBLE y'all steer clear. Anyway, I had to put my stuff in storage while I transitioned here in NJ and found CubeSmart self storage. Since the movers had very specific requirements (i.e. accommodate an 18 wheeler, be on ground floor, spacious, etc) this location fit the bill perfectly. I worked with an AMAZING woman by the name of Peggy and let me just tell you, she literally made me feel like family from beginning to end. She assured me that she'd take care of whatever needed to be taken care of with the move day. She was so fair, held the unit for me and was so accommodating when I had to keep pushing the date out because the stupid moving company kept delaying my stuff - literally 30 days to get my things. Yep - 30 days. Anyway, I had many conversations with Peggy and Nicole both were incredibly helpful and empathized with my anxiety laden frustration with the movers. On the day of the move, I seriously couldn't have been more pleased. She took over and managed it and it all went so smoothly that I was able to relax on such a stressful day. The sign up process was fast, efficient, and flawless. I rarely experience such high levels of customer service these days anywhere, but their attention to detail, thoughtfulness of each customer's specific issue and ability to bend over backwards to help is just incredible to me. I would recommend this facility to ANYONE and everyone who needs storage. It's a beautiful space, clean, spacious, and fair rates. For what I got from here in value, the price is well worth it. Peggy is hands on and cares as if it's her own and quite honestly, it blew me away. It made up for some of my pain with the stupid moving company. HIGHLY HIGHLY RECOMMEND CubeSmart of Whippany. Thank you Peggy and Nicole you ladies are THE BEST!
8 years ago (21-01-2018)
Clean and safe. As a single woman that gives me comfort.
7 years ago (01-03-2018)
Great crew here. Very helpful and user friendly. Was 3 days over into the new month and prorated me even though they didn't have to. Highly recommend using this cube smart!
8 years ago (18-10-2017)
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