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Reviews, get directions and contact details for CubeSmart Self Storage

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CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Our high-quality storage facilities offer affordable, easily accessible storage space for residential and commercial customers. We offer flexible lease terms, and small, medium and large storage units, as well as vehicle and boat storage.

Address: 20825 N Rand Rd, Kildeer, IL 60047, USA
Phone: (847) 438-0990
moc.tramsebuc@ksa
State: Illinois
Zip Code: 60047


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Reviews
I have been renting at this facility since 1985. The current manager Cliff has been an absolute wonderful manager of this facility for most likely a decade. Cliff is courteous and always there if I had questions or needed a problem solved. On the other side of the coin is Cube Smart themselves. About a year ago I was asked to leave the unit that I was in so they could build a new building for people that wanted inside storage which is understandable. I moved into a clean one right down the aisle. After 9 months of construction on the new inside facility everything in my unit is absolutely filthy from all the construction dust. Since then they have raised the cost of rent twice with the biggest price increase just in the last week. Looks like I'm paying in more then one way for their new building. I would think Cube Smart would have some loyalty to a 30 year plus renter and not hose him with these price increases.
8 years ago (15-03-2017)
This is a terrible place to rent a shed at. The prices are pretty high to begin with. Every year they throw a substantial rent increase of about $20 to your shed. The new manager, Jen, is a total loser who is unprofessional, uneducated, unattractive and unqualified to work here. Most of the tenants dislike her and the way she handles herself. Even the corporate manager, Bruce Goldfart, told me he has received complaints about her.
8 years ago (05-07-2017)
I just moved out of my storage unit in Kildeer. Had no issues with this location until a major construction project started in May. Early on, access to my unit was impossible for several days. Since then, the entrance has been reduced to dirt and gravel. The electronic gate is now gone. There is only one way in to the aisle where my unit was located. Construction vehicles have often been parked in that aisle. Everything in my unit was covered in dust and dirt. While I give manager Cliff Powell five stars for his excellent service, I have to give Cubesmart one star for it's decision to not share information about the construction with its' tenants. The place is a mess, and likely will be for some time.
9 years ago (04-10-2016)
This was my first experience storing a vehicle. Cliff and Bernard made this an excellent experience. Both were very courteous and professional. The storage unit and surrounding grounds are kept very clean. We will definitely be back for our winter storage.
9 years ago (11-05-2016)
I have absolutely nothing but great things to say about this CubeSmart facility. The property manger, Cliff, was extremely friendly, welcoming, helpful and accommodating. If I'm ever in need of storage again, I know where to return! One of the nice features of the property is that it has a moving truck available to renters. All renters get the first use of the truck for free! I also like the convenience of managing my payments online.
9 years ago (09-03-2016)
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