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CubeSmart Self Storage

  1. S Y Jackson
  2. New Mexico Moving Company
  3. New Mexico Storage

Reviews, get directions and contact details for CubeSmart Self Storage

Story

CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Our high-quality storage facilities offer affordable, easily accessible storage space for residential and commercial customers. We offer flexible lease terms, and small, medium and large storage units, as well as vehicle and boat storage.

Address: 11801 Montgomery Blvd NE, Albuquerque, NM 87111, USA
Phone: (505) 293-2482
moc.tramsebuc@ksa
State: New Mexico
City: Albuquerque
Zip Code: 87111


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 11:00 AM – 3:00 PM

Update Info
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Reviews
Update- not 48hrs after I posted this review, I was contacted by the Senior Manager for the New Mexico CubeSmart branches. Not only was she apologetic about my negative customer service experience, she was willing to do anything that she was able to resolve my grievance. Between the prompt response and the obvious concern that she had for my customer service experience, I have completely changed my opinion of Cube Smart as a company. I wish all corporations were as concerned about their customer service as Cube Smart seems to be. I now understand that my negative experience was due to the particular employee that I dealt with, not Cube Smart as a whole. Thank you Cube Smart for being so prompt and willing to address my concerns in order to keep me as a customer. Bravo Use anywhere but Cube Smart. I recently had a family emergency and as a result of this I was not able to pay my bill for 1 month. 30 days. Not only was I charged 2 separate late fees during that 30 days, when I reached day 31 I was charged $110 more as an "auction preperation fee" The gentleman who called to inform me of the litany of fees I was being charged was not willing to even discuss working with me. This is what I get for going through a big chain company and just assuming I would be dealt with decently. I have had a few different storage units over the years at a few different places and I have never been treated more like I didn't matter. I'm just another idiot who they can take advantage of.
9 years ago (25-01-2018)
The CubeSmart on Montgomery Blvd NE is clean and well maintained. The manager, Lisa, is very friendly and makes the rental process easy and fun. She makes sure that all questions and concerns are answered and that you have all the details you need. I know my things will be safe and secure at CubeSmart and I give them my highest recommendation!
9 years ago (16-01-2018)
Excellent service and friendly management. Very convienant location. The only disappointment was no partial (20 days) refunds for the move out month. Maybe I should get my money back if you re-rent my unit, D54. Doesn't seem fair you you to double dip at my expense. Cubesmart management contacted me and approved a refund!! Great service minded organization. Highly recommend CubeSmart for storage needs.
9 years ago (06-02-2018)
Lisa and Joe were both incredibly friendly and helpful. After meeting us each once, Joe later remembered the names of everyone in the family and where we were moving to. Always a big smile and warm greeting. Prices were the best I could find in town (but the place is so much cleaner and nicer than many). I don't normally think good thoughts when I think "storage locker", but this was a downright pleasant experience! Highly recommended.
9 years ago (06-05-2017)
The employee's are very helpful and friendly. They go out of their way to make sure that I am happy with my unit. I feel that my treasures are in a safe place. Thanks, Elaine Smiel
9 years ago (02-09-2017)
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