Custom Truck Accessories

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Address: 13408 MN-65, Ham Lake, MN 55304, USA

Phone: (763) 757-5326

Website

State: Minnesota

City: Ham Lake

Zip Code: 55304

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Always friendly and helpful good prices...don't even think of buying accessories anyplace else!

 7 years ago (29-01-2018)

Dave is always good to work with

 7 years ago (09-03-2018)

I would highly recommend these guys, they are great to work with.  They recently installed a tonneau cover on my new truck. I have used them in the past. it is always excellent service and  a professional installation.

 8 years ago (23-10-2016)

I expected to get a remote car starter installed.  I picked out the model and made the appointment in person for the following week.  I was not given any instructions or reminders prior to my appointment date and time.  I Showed up early gave the supposed manager or owner the key for the vehicle.  After my ride showed up 20 minutes later, I left.  I then got a call about 40 minutes after my appointment time saying they needed the second key FOB or they can't install.  I quickly left work and ran the second key FOB over 10 minutes later and he said sorry the installer left, you didn’t leave us both keys so he couldn’t do anything.  I asked why I wasn’t given those instructions when we scheduled, or when we dropped the vehicle off or during the twenty minutes after I handed him the key in which I waited in their display room for my ride!  I was told by the very rude and condescending manager or owner (I was told I had to speak to this guy in particular) that he just assumes both keys are left with the vehicle and doesn’t check or ask.  He just said it was written down on some order form he made, which was never shown to me, since I never got any paperwork or instructions or reminder card.  I told him that him having it written down for his sake does not help me any.  He just said sorry we did nothing wrong, and that I have a lot to learn about business.  I guess that is how you talk to potential paying customers, who want to keep business local.  I just wanted to figure out what happened and was not upset until he started speaking rudely.  He never offered me to reschedule the appointment or a discount for their shortcomings.  I just walked out and am now looking for somewhere else to spend my money.  Save yourself the hassle and find a business with good friendly service that knows how to do business ;).

 11 years ago (19-12-2013)

Although CTA is one of the few dealers of truck accessories in the Twin Cities the sales staff's attitude and disinterest in helping their customers will make you think twice about giving them your business. I was searching for a topper for a new truck purchase, called to ask what they had in stock and in a somber, melancholic tone the salesman simply responded- in short order- "we don't have anything".

Nothing more and nothing less. After a ten seconds of silence I simply said goodbye and hung up the phone. The least they could have done for me as a customer (and for their business) is ask, "Would you like me to request a quote from [manufacture name] ans see what we can get it installed for?"

I will be taking my business elsewhere. 

 10 years ago (21-02-2015)

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Custom Truck Accessories

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