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CVS

  1. Connecticut
  2. Connecticut Store

Reviews, get directions and contact details for CVS

Address: 22 Depot Hill Rd, Southbury, CT 06488, USA
Phone: (203) 262-1831
State: Connecticut
City: Southbury
Zip Code: 06488


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info
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Reviews
The rudest pharmacy personnel ever. Lied to me, lied to my insurance company. I’ve never had such poor pharmacy service in any CVS I’ve ever visited. Never fix any issues they say they will, never let you know something is wrong with your prescription or that they don’t have the medicine until you show up to pick it up. Poor service all the way around.
8 years ago (14-03-2018)
This is cheers and I am norm. The place where everyone knows my name!! They are always helpful and explain things completely if you need the information. Better than walgreens
9 years ago (01-12-2017)
Terrible service at this CVS. They had my daughters script for five days never once calling us to say there might be a problem. When we went to pick it up we were told it wasn’t covered by insurance and would cost $206 did we still want it. We needed that day so I said yes then they proceed to tell us they have to order it that they didn’t even have it in stock . Needless to say I was upset I had them check Walgreens to see if they had the medicine in stock and they did. The amazing part was that it ended up not costing us anything at Walgreens! How is it the insurance covered it when walgreens sumitted it??? This isn’t the first time I had a problem with CVS. One time they put the wrong doctor on the prescription bottle and said it wasn’t a big deal. They don’t seem to see a problem with their incompetence! I do not trust them and would not recommend them!
9 years ago (19-01-2018)
The pharmacy has messed up on medications more then 5 times in a matter of a few months!! Some not filled, some double filled, then we r being harassed to pick things up and dealing with rude people on the phone. We are now moving our medications over to walgreens!
9 years ago (10-01-2018)
I work for a Dr.’s office - had to call younger sounding female pharmacist to get patient’s medications refilled a day or two early as the patient and her mother were leaving for holiday - which any patient has the right to do that and appeal to their insurance for a day or two early refill for vacation reasons - I had even confirmed with the patient’s mother prior to calling the CVS Southbury Pharmacy- the young female pharmacist made multiple Snyde remarks on how she did not believe any people on this specific medications and they were “always going on vacation”. She was not only being completely judge mental against my patient, she made huge prejudice comments about the type of customer I treat at our facility due to their medication/treatment. In all my years at this doctors office helping clients I have never experienced a young female pharmacist with such despairaging remarks as I encountered when I talked to this young female pharmacist- I have now called my patient’s family and let them know what was said by their pharmacist whom they had already had the sad experience of dealing with her and her despairaging remarks before and are now moving their whole family to another pharmacy. I would warn you as someone who works in a doctor’s office and calls in prescriptions each day - this young female pharmacist is the most demeaning, condescending, unethical, disrespectful pharmacist I have ever encountered over my years in working for a doctors office and calling in prescriptions- heed my advice - DO NOT EVER USE THIS PHARMACY- this pharmacist has no right to make judgement on patients due to their medications- she knows nothing of their medical conditions or why they would be on such medications, and rather than do her job, she will give you the toughest time giving you a refill and then try to talk bad about you with your doctors office. I have the date, I have the time I received a call from my patient and I have the time I called and spoke to this female pharmacist and I guarantee you that I will report her not only to CVS Coorporate offices everywhere but I will also be reporting her to The State of CT Health Commissioner and everyone else in the State of CT who will guarantee this young female pharmacist never works in CT again. To all the Southbury residents - go to a different pharmacy- you do not need your pharmacist talking bad about you with your family/doctor/or neighbor and breaking every HIPPA law out there. I 100% behind this pharmacist being fired!
9 years ago (10-12-2017)
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