CVS

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Address: 11411 Deerfield Dr, Truckee, CA 96161, USA

Phone: (530) 587-5775

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State: California

Zip Code: 96161

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Reviews

Unfortunately the pharmacy staff at this CVS location are rude and abrupt! They talk over you, provide minimal information when you call for assistance and don't seem to know much about customer service. I've had great experiences with CVS in the SF Bay area and this store is not typical in the wat they handle customers!  The staff don't seem to want to help anyone with anything within the pharmacy. These folks need customer service training  or the store should consider getting people who want to work there! Outrageous! I have interacted with them a number of times and each time it is worse than the last!

 9 years ago (07-08-2017)

I had a great experience today. As we walked up we were greeted and told that they would be right with us. The pharmacy was very busy with numerous calls and and people there. Everyone, even the callers were helped quickly. Dan the pharmacist was very knowledgeable and informative. The were very efficient and I will absolutely recommend this pharmacy. Thanks again Dan for your help! -Nicole 

 11 years ago (04-09-2015)

Dan and Melissa are extremely helpful, courteous and professional people. I am so happy that I moved all of my business over here to CVS. I see some bad reviews about Dan but i have to say that you get what you give.  From what I have seen while there at the counter, he has to endure some really ridiculous people that expect way too much. he is a pharmacists not a doctor!

 10 years ago (06-06-2016)

I agree with Karen't post. Today, I had the WORST experience with the pharmacist Dan Francke. He is EXTREMELY rude and denied service for my prescription. He should NOT be in a job with a customer facing role or companies are going to have complaints.  I called in my prescription 3 days ago and Dan stated that it was filled and then returned to the shelves. This is a mistake on their part, not mine and he refused to refill my prescription until the next day. I have terrible asthma. Because of the fault of the pharmacy, I am unable to get my inhaler which can be detrimental to my health. This is unacceptable.

 10 years ago (04-11-2016)

We like CVS

 9 years ago (08-09-2017)

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