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Reviews, get directions and contact details for CVS Pharmacy

CVS Pharmacy
Address: 1880 Ocean St, Marshfield, MA 02050, USA
Phone: (781) 837-5381
State: Massachusetts
Zip Code: 02050


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Awful place and deleted my boyfriends review. Couple weeks ago the woman who everyone probably comes to the review section to complain about laughed at a woman who came to the pharmacy at 1:15 when they were shutting down for lunch 15 mins early with 2 people in front of her? scoffed and rolled her eyes and ignored when the patient said she was having withdrawals. Terrible customer service hopefully they won’t delete this one! Sad to say there’s no name tags so can’t even report the one woman that’s ruining it all. Everyone who goes here knows it’s corrupt. Last review from 3 months ago??? Yeah right. Came back a week later and there she was rolling her eyes and scoffing at another patient because she had to DO HER JOB. There’s no reason people like that should continue to have a place in customer service and the fact she remains will ruin the reputation of your company. Literally never even had a problem with any other cvs but this place is a disaster.
Front end help is usually great. The pharmacy has really gone down hill. Mostly new people, very slow service. Went in to pick up a script 3 hours after was sent in by doctor from urgent care. Not ready when I got there. Pharmacist came over and said she was working on it and it would be a few minutes. 30 minutes later still not ready. Walked out because the person it was for was very sick at home alone.
As both a customer and clinician, this pharmacy is becoming increasingly impossible to use. Perhaps it’s just short staffing, but fix it already. I shouldn’t have to leave a voicemail as a provider because I can’t wait 15 minutes to get a hold of someone with other patients waiting. Then on top of it to be told by patient that cvs never received the voicemail, thereby requiring me to be on hold for 20 minutes now when I could be heading home to begin the Christmas weekend. Just terrible service.
They are the worst. So short handed. Always a problem with every script I fill for either me or my son. I have been having one bad experience there after another for years. It's only gotten worse over time. They lie to me about prescriptions not being ready saying it will be hours and when I go in they are there. They yell out hippa information. They are rude and vindictive. They will put your stuff to the bottom of the pile if you speak up and advocate for yourself.
There’s a reason this cvs has bad ratings. The old bag at the pharmacy likes to shut down at 126 instead of 1:30. One of the girls was going to just ring me out when I said I just needed a Sudafed 24 hour but the old woman made her shut the gate in my face. HORRIBLE service. I bet if you cut her paycheck by 5 dollars she would be asking questions though.
Someone needs to take action at this store. As a nurse, I would never treat my patients the way the night pharmacy staff treat patients. Tamra does nothing but talk badly about customers in front of other customers, and she doesn’t care if everyone in the line hears her. Every time I’m in there, she’s complaining about patients asking her for help, FOR HELP! I’m stunned by the unprofessionalism and downright awful human behavior by pharmacy staff
Pharmacy employees seem to take pleasure in making their process as difficult as possible for customers. I went in for the free Covid tests included with my insurance coverage. After waiting in the pick-up line with tests in hand, I was directed to the drop-off line where I waited again while the same employee who was assigned to staff the window she had pointed me toward helped everyone behind me before coming over to take my card. I gave her all my info and waited while she ascertained that the tests would be covered. I was asked to wait again 15 minutes! so a pharmacist could bag them. Finally waited a third time to reiterate all my info. The entire process took over 45 minutes, just to pick up over-the-counter items. There's always an issue at this location – it's never a smooth process.
Everyone is so nice and helpful at CVS. I can’t say enough about how thankful I am for them
This Pharmacy has gone downhill to the point where I can no longer shop there, they are extremely slow and never answer their phone, the drive-thru window is never open, the pharmacy closes for lunch during the middle of the day, and when you it waited on it's usually with a snarl but a smile. I know that finding help and good help these days has gotten out of hand but enough is enough and we all must demand better.
So my wife was having hip replacement surgery on Monday and all her medication s were sent to us on Sunday _ I've had great medical /prescription coverage for 20 + years _went to pick them up and the pharmacist told me my insurance was cancelled so I called Optum Rx which I've had forever and they called the pharmacy and told them we were insured and have been for quite some time _ she still denied our coverage _ 1 of the 10.medications ,a blood thinner was 700 $ dollars , which with my insurance cost 25 $ but the point is they are so overwhelmed and under staffed you can not trust and we were under the gun cause my wife was having surgery at 12 45 Monday _ They are horrible
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