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Reviews, get directions and contact details for CVS Photo

CVS Photo
Address: 795 W Granada Blvd, Ormond Beach, FL 32174, USA
Phone: (386) 672-7227
State: Florida
Zip Code: 32174


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Reviews
Dropped a prescription off last night and was told it would be ready in just a few hrs. Fell asleep and figured I'd pick up the meds before going to work. Got there and my sons meds as well as mine were not filled. They said they had my information wrong. So then why didn't they call my cell number I provided them and they wrote on the prescription ? They had my sons information correct and they didnt fill his either. Just pure laziness and completely inconsiderate. That pharmacy is completely out of my way and I had to rush back to work without either of our meds. I didn't have 45 mins to spare for them to be filled. Not cool. Update: To make matters worse... I was told later when I called (yes I called them that didn't even inform me) my insurance wasn't covering my prescriptions. I called my insurance and they said there was literally no reason why my prescriptions wouldn't have gone through (spent 30 mins on the phone with them when CVS should have been the ones verifying) funny thing is I filled my prescription here 1 month ago with no issues and I had 0 insurance changes. Eventually after being jerked around the pharm tech told me that my prescription went through and I asked her if they would be ready by 11 a.m. and she said yes and that my sons prescription was already ready for pick up. I leave and show up at 11:44 am. My prescriptions are not ready (neither are my sons) and I was told that they were having issues verifying my insurance and my prescriptions were not ready. Lady tells me to pull up and pretty much shrugs it off like, "oh well." Wth right? So fuming at this point I walk in and luckily see the future GM standing in the front of the store with his assistant. Inform him of what went on and promptly he addressed the situation and I got my prescriptions filled. Wasted so much time and gas with this. Never experienced this with any other CVS store in my life. I'm honestly just disgusted.
8 years ago (24-05-2017)
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