Dahl Automotive Service

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Address: 711 3rd St S, La Crosse, WI 54601, USA

Phone: (608) 791-6400

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State: Wisconsin

Zip Code: 54601

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Reviews

The service was good. Even though it took two and a half hours for an oil change. I guess it was busy? They allowed me to use my own oil and filter. Which was great.

 8 years ago (15-11-2017)

Went in to get my oil changed as part of my powertrain warranty. Around 12:30 Thursday November 2nd. When I got there I was told I should get my spark plugs and transmission fluid changed as well. I said sure. I was not told those two, transmission fluid and the spark plugs, ARE NOT covered by my warranty and that I would most likely have to pay the difference. I sat waiting 3 hours for my car to get done, when I was told it should take about 2 and a half at the most. I had to work at 4pm, they didn't care. I ask around 3:30pm if my car is done. Said it was just finished and told me that the transmission fluid and spark plugs I had to pay for. I told them I had Zurich insurance and they said Zurich doesn't cover transmission fluid and spark plugs. I was already late for work and needed to get out of their and paid it even though I didn't have the money and even though I felt they were wrong. I should of thrown a fit but I just wanted to leave. I looked into what powertrain warranty covers and it says " engine, transmission, and drive axle are covered under the warranty." I shouldn't have been charged for the transmission fluidand it shouldn't have taken them 3 hours.

 8 years ago (03-11-2017)

Absolutely would not recommend.  I asked them to service my car before I drove it cross country the only thing they focused on was selling me new tires in reality they claimed that they topped off all of my fluids and changed my oil but instead they did not top off any of my fluids my brakes were screeching and I ran out of oil in Wyoming causing my engine to almost blow up.  When then taking my Subaru to a tire specialist they said my tires were the least of my worries.  Because none of my fluids were topped off I had to get new brakes and almost destroyed my power steering and I was completely out of oil after only driving 2000 miles. And there were no leaks anywhere.

 8 years ago (04-08-2017)

Was hoping I had found a reputable dealer. Had service done and was reviewing the bill, and surprise, an additional 15% for "shop supplies"! No mention of this before service was done. When I inquired, my agent didn't know. He asked someone else, and I was told for miscellaneous supplies. I was told "every Dahl service customer get this". Like that would make me feel better. I felt ripped off.

 8 years ago (16-05-2017)

We bought a used Chevrolet from Dahl 3 weeks ago. At time of purchase (sales person were great!) there were a few repairs that needed to be done. Sales person said that the Service Department would call the following day to schedule time for work... one week later, I call in and service department had no info on our vehicle. 3-4 days later a service rep contacted me and a time was scheduled. 3 days ago I take my car in for repairs and the part had never been ordered... Today I take my car in again and guess what (!) they ordered the wrong part!!! So I have to take my car there again next week....lets hope the right part is there! To top it all off, the Service Rep kept saying is was not their fault. I corrected her. Then when my husband went to pick the vehicle up this evening she told him a whole other story and instead of not taking the blame, she told him it was my fault!!!!! OMG!! I'm pissed right now....

 8 years ago (23-06-2017)

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