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Reviews, get directions and contact details for DARCARS Chrysler Dodge Jeep Ram of Marlow Heights Service Center

DARCARS Chrysler Dodge Jeep Ram of Marlow Heights Service Center
Address: 5060 Auth Way, Suitland, MD 20746, USA
Phone: (877) 815-8542
State: Maryland
City: Camp Springs
Zip Code: 20746


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed


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Reviews
I have a 2016 Chyrsler 300 and had my vehicle serviced (oil change) a few times at this location. The first time I went & signed in at the front desk and was not seen for a good 15-20 minutes. Employees walking back and forth pass the sign in sheet. Then it took another 20 minutes after my vehicle was serviced for someone to say your car is ready. I gave them another chance and the second visit went pretty smoothly. So, on my latest visit they held my car for two days, after having an appointment, stating they were backed up (mismanagement) only to say they could not fix my issue. NEEDLESS TO SAY I WILL NEVER STEP FOOT IN THIS UNPROFESSIONAL & POOR CUSTOMER SERVICE ESTABLISHMENT EVER AGAIN & I LIVE LITERALLY 5 MINUTES AWAY. I WOULD RATHER GO OUT MY WAY TO HAVE PROFESSIONAL & GENUINE SERVICE.
7 years ago (01-05-2018)
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