Darwyn's Plumbing

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Address: 2706 Camp Jackson Rd, Cahokia, IL 62206, USA

Phone: (618) 234-7822

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State: Illinois

Zip Code: 62206

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Reviews

My girlfriend and I just purchased a new home and within a month had issues with our pipes getting blocked up. The home warranty service told us to call Darwyn's. The lady on the phone worked with us and gave us all the info we needed and set up an appointment within a few days. Everything was great until the technician showed up an hour late and seemed like he had no clue what he was doing. He "attempted" to clear the blockage but was unable to do so because he only brought 100 feet of cable. Even though he didn't solve the problem, we still had to pay our deductible. He advised us that he would have to reschedule another visit to bring an additional 50 feet of cable and give it another try. He said he would have someone give us a call within the next couple of days with a time for him to come back. After 3 weeks of waiting for a call that never came, I decided to call them. I set up another appointment in the afternoon between 2 and 4. My girlfriend received a call around 3:30 saying that they were running late. It is now 5:30 and we haven't received any calls nor has anyone showed up. 

Horrible experience all around. I wish I would have called someone more qualified and with better customer service. I would gladly pay the extra money to have it done right. I will never use this company again and I advise everyone else to stay away.

 8 years ago (08-02-2017)

My home warranty sent this company out a few months ago to fix a leak needless to say I have the same leak months later. Never ever use this company they have some Joe blow off the streets repairing plumbing. If I could give them a -1 I would. Use them at your on risk. If your home warranty assigned you this company your entitled to ask for another contractor. I will be contacting the BBB...

 8 years ago (01-06-2017)

These guys might get tired of me calling. From a little problem to a big problem they always get the job done.. They are always on time and does great work...

 8 years ago (10-07-2017)

I would highly recommend this company to any and everyone the owner Mr. Darwyn is very knowledgeable and friendly and the technicians was professional and very respectable.

 8 years ago (18-07-2017)

Excellent company! Darwyn replaced my hot water heater the same day the warranty company delivered it (adjusting their schedule to do so), and the techicians were super-friendly. Afterwards, they cleaned up the job site immaculately and were extremely professional in every aspect. Definitely recommend!

 8 years ago (15-06-2017)

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