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David Yurman

  1. Northwest Washington
  2. District Of Columbia Jewelry Store

Reviews, get directions and contact details for David Yurman

Story

Since 1980, David Yurman has defined jewelry for all lifestyles through unconventional artistry. Using the finest precious metals, rare gemstones, and innovative materials, David Yurman’s master craftspeople make jewelry and timepieces of enduring quality and beauty. From iconic Cable bracelets to inventive new creations, these designs for women and men express effortless American luxury and superb craftsmanship.

Address: 924 Palmer Alley NW, Washington, DC 20001, USA
Phone: (202) 682-0260
State: District of Columbia
City: Washington
Zip Code: 20001


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
David Yurman sold me a ring for my engagement, and told me that of I had any problems, I could return the ring for a different size or full refund. We never wore the ring because it was the wrong size, and when we came back, we were told there was nothing they could do for us because it was damaged and couldn't be resold. Furthermore, because it was not an engagement ring (even though I specifically, explicitly bought it for an engagement), they don't honor the cleaning and maintenance policies they offer other "engagement" rings. Perhaps this exception only applies to products they sell to same sex couples. All in, they made what should have been a happy experience miserable, and they turned us off from buying the ring for the other partner here, as well as from recommending it to others. If you're looking for a ring for your partner, I highly recommend you go elsewhere if you want to be treated fairly.
7 years ago (20-01-2018)
David Yurman is a 5 star experience. The location is upscale. The jewelry is amazing. The customer service is beyond awesome. The best part about David Yurman is the sales reps anticipate your needs on many occasions. Recently, I called the location to inquire about an item, the item was not in stock. The representative stated it could be ordered. I was not sure if I was going to purchase the item so I declined ordering it. However, a few days later, I decided to visit the store to order the item in person. Not only was the item there, it was being held for me. This store is located in a mall with plenty of free parking.
7 years ago (25-12-2017)
Horrible service. I was rushing to reach the store after work with the intent to buy a piece that day, and store had closed 10 minutes earlier. When I tried to knock or ask to speak to someone and tell them I intended to buy if I was quickly helped, the two ladies working sneered at me through the glass and mouthed, "We can't help you." Well, guess I can't help them with a $2k sale!" C'est la vie.
8 years ago (19-12-2016)
The DY pieces are creative works of art. However, the service is poor at this location. This location failed me when trying to mail me a GIA certificate, which was mailed by STANDARD mail from a NY store 25 days after my purchase. Thank you for taking the time to lick a stamp.
9 years ago (19-06-2016)
What didn't I like about it is the question! I went to get my necklace repaired and the salesman Vini was very helpful! Who I assumed was the manager, came over and asked "are you finished" to Vini, the salesman, two times to my dissatisfaction! I felt it was disrespectful while I was obviously still being helped! I don't want to insinuate that because I am a young African-American that she felt the need to be present. It made me feel very uncomfortable as I'm regular patron. Just sharing my experience...!
9 years ago (09-01-2016)
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