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Deerfields Bakery - Deerfield

  1. Illinois
  2. Waukegan Bakery
  3. Northbrook Bakery

Reviews, get directions and contact details for Deerfields Bakery - Deerfield

Address: 813 Waukegan Rd, Deerfield, IL 60015, USA
Phone: (847) 945-0068
State: Illinois
Zip Code: 60015


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Reviews
All in all, not a terrible place to get a cake, but it has its flaws. The baked goods can be hit or miss. The pastries and donuts in particular tend to be pretty dry. The last time I was here, in late summer, I saw some kind of fly sitting on a turnover, which was kind of a turn-off when I'd planned on getting breakfast there. The cakes are usually good quality, though (or at least, I assume they are, since the cakes I've tried were from the location in Buffalo Grove). Baked goods tend to be overpriced here, as well, in my opinion. The coffee is not very good. There's a Starbucks within throwing distance that I'd recommend if coffee is your main draw. The customer service seems good-natured, but not the most professional or experienced. There's not a lot of space to sit and enjoy your purchase inside. Three little tables, crammed so close together I could hear the conversation of the people next to me. So not really a place to sit and linger for a while. The main draw here, in my mind, is the variety. There's a wider assortment to choose from here than any other bakery I know of in downtown Deerfield. But you also have to stomach the negatives, which might or might not be worth it. For myself, I don't plan on returning any time soon, and I'd certainly never choose this location over the one in Buffalo Grove.
7 years ago (24-08-2017)
Ok I found out they were short staffed today and the woman that answered the call was very nice and helpful, she took care of the order right away. I will give the customer service 5 stars but the online ordering is still awful
8 years ago (19-08-2017)
This is a good bakery. I never had to order a cake, so I can't judge, but the various other items I got were fine. I also like the cheerful decor and service.
8 years ago (11-03-2017)
Our family loves Deerfield Bakery and has ordered desserts and cakes for all important events in our family life. However, in the last couple of years the customer service has not been good. Staff needs more training. One can stand at the bakery case and not be acknowledged al all. They do not smile and sometimes do not say thank you. Some even have an expression that says "why are you here." Having said this the customer service when one calls in an order is very good. We travel a distance to the bakery and would like it to remain a quality place for bakery goods. It is so surprising we cannot seem to have a high quality place on the North Shore.
8 years ago (04-12-2016)
This has been a favorite bakery of mine for many years but was extremely disappointed in the quality of a few of the items I purchased today. I purchased a variety of butter cookies, cup cakes, and smiley face cookies to bring back to the office. The smiley face cookies which are normally fresh were worse than hockey pucks, completely inedible! I had 8 of them to bring back overall and had to throw them away. The butter cookies were fresh and we served those instead.
8 years ago (05-01-2017)
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