Diane B Lady Shoes

Reviews, get directions and contact details for Diane B Lady Shoes

Address: 820 Lexington Ave, New York, NY 10065, USA

Phone: (212) 644-3526

Website

State: New York

City: New York

Zip Code: 10065

Opening Hours

Monday: 10:00 AM – 7:30 PM
Tuesday: 10:00 AM – 7:30 PM
Wednesday: 10:00 AM – 7:30 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 7:30 PM
Saturday: 10:00 AM – 6:30 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

I bought two pairs of boots on Saturday one with pearl buttons, two of which fell off, within hours of wearing. I returned to store this morning to ask for a refund to be attended to by a surly male who was only keen to sell me a pair of shoes but not interested in my defective boots. He said I could come back when the woman who has served me previously was in. I did return to be told by her a refund was not possible as the boots were repairable. I returned to the store again after she eventually spoke to her boss who agreed to a refund but she did not seem happy about this and too tried to sell me more footwear. I am disappointed in the staff's attitude. I have been a loyal customer for many years as the store stocks great footwear (although not inexpensive). I am not sure I will return because of the poor customer service.

 7 years ago (17-09-2017)

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Diane B Lady Shoes

Reviews, get directions and contact details for Diane B Lady Shoes

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