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Reviews, get directions and contact details for DMC Rehabilitation Institute of Michigan Northwest Detroit

Address: 17330 Schaefer Hwy, Detroit, MI 48235, USA
Phone: (313) 342-4679
State: Michigan
Zip Code: 48235


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Reviews
I had a terrible experience as soon as I entered the door to reception. I only wanted to collect my mother's referral form that she called ahead of time to get. I was not greeted by the gentleman upon entering. He didn't even look at me when I said good morning. He only pointed at the sign in sheet with his pen. I found this to be very rude. How did he know I had an appointment, which I did not. I was then left to wait for almost 10 minutes, and the whole time the receptionist never acknowledged me or inquired as to why I was even there. I shudder to think how my mother would have been treated if the front office is that rude and neglectful and one cannot help but wonder if the back office staff is just as rude. I'm glad she decided not to use their services. I understand that workers at the front office have to deal with terrible people sometimes, but that does not give anyone the right to treat others in a disrespectful manner.
8 years ago (25-02-2017)
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