Dollar General

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Address: 1135 Appleton Rd, Menasha, WI 54952, USA

Phone: (920) 944-1567

Website

State: Wisconsin

City: Menasha

Zip Code: 54952

Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM

Update Info

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Reviews

Totally  awesome 😃  clerk not only showed me  where to find items but carried them and suggested others. 1 regret  i didn't  get her name. Outstanding  customer service. Especially since I was not a regular customer.

 7 years ago (29-03-2018)

Service is not the best.  Prices good.  Check ad. For good deals and weekend deals.

 7 years ago (04-04-2018)

The store has both general merchandise as well as food.
One minor thing that doesn't give five star is items can be out because supply isn't replenished until item is sold out and the inventory tracker submits reorder request.

 7 years ago (18-03-2018)

At 10:20 2/25/2018 I stopped in the store on south Appleton Road in Menasha.  I was hoping to see Heidi the manager she is always so friendly.  I stopped in grabbed a can of coffee and some K-cups, on my way to the register I heard the register bell ring.  I came around the corner to see a lady standing there waiting for help.  A store associate came up in a black shirt that said "Waupaca" on it with no name tag.  The customer before me asked for a balloon.  The store associate yelled "Sara" at the top of her lungs and had no further interaction with the lady wanting the balloon.   The lady was clearly uncomfortable and mumbled to me "maybe I should just go somewhere else"  The Associate engaged me and stated "I hate employees" at which point the lady who wanted to the balloon left rather abruptly.  She was clearly uncomfortable and agitated by this rude associate, her attitude nearly caused me to put my items down and walk out as well.  As I was contemplating this "Sara" walked up maybe 10 seconds later and said "what to do you need?"  The associate said "never mind she left"   Sara said "Who"  The associate said "I'm not going describe her for you, some lady wanted a balloon and I'm the woman who cannot touch the balloons because I'm allergic."    There was further tongue lashing of Sara but by this point I was just over it and sick of this behavior.  I paid cash, refused my receipt and walked out the door.  I sat in my car contemplating if I should go back into the store and ask this woman's name but decided instead to note the time, come directly home and write this email.  I hope Heidi sees this,  she is a little rough around the edges but she is awesome to every customer I have ever seen her interact with.   This behavior is toxic to staff and to customers and I won't be back until I know this situation has been dealt with.  I have been a retail manager and now the director and an ambulance service for nearly 14 years. This kind of person needs some serious peer counseling and management skills or needs to get out of retail all together.  Dollar General runs a lean ship and its evident by how few staff there are and how many duties they are responsible for,  this is no excuse for this kind of behavior....ever.

 7 years ago (25-02-2018)

Fo shizzle Mon dizzle 😎👌

 7 years ago (05-05-2018)

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