Dolly's Taxi and Transport

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Address: 821 Lincoln St, Cedar Falls, IA 50613, USA

Phone: (319) 242-2011

Website

State: Iowa

Zip Code: 50613

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Reviews

Every single time I see one of these taxies on the road they don't know how to use a turn signal. It's completely unsafe and unacceptable, have been cut off several times. I called to complain and he told me it was my personal opinion. My understanding is that it is a lawful requirement that you use a turn signal. Would give them at zero Stars if I had that option.

 7 years ago (19-10-2017)

Dolly's Taxi is the best service my insurance company has ever referred me to. People must understand, Dolly's transports medical patients, tissue/blood samples, and even an occasional transplant; they take Dialysis patients to their six hour appointments and this is a very sensitive medical treatment. I have always been on time, to early, to every appointment, but let's be real, "If someone has a time sensitive appointment, make your arrangements early." 
The service area Dolly's has diversified into is both necessary and vital to their survival because if they only focused on picking up and dropping off at the airport, they would go out of business fast. I never mind sharing a ride, or waiting for them if they have a nearby call. There are many places to sit and read, or watch TV in a doctor's office so, if I am there on-time, waiting is always part of the process. When I travel for business, I make arrangements well in advance and I can promise the same service from Dolly's. I have ridden with them since last year and I have never been uncomfortable, waited too long, nor have I ever been left to find other arrangements. This is a professional service, not cabbies driving the streets for fares and if they carry something in the trunk, it is likely their consideration keeping fares from sitting next to tissue culture ice chests. Dolly's has always been A-1 to me and they fully deserve the rating I have given. Never expect any smaller city in Iowa to drop their "bread-and-butter" for your meeting, or airline when these arrangements should have been made at least a week in advance. Learn before you criticize as I make my arrangements well in advance and I have nothing but good to tell folks about their service. Five stars all the way!!!

 8 years ago (21-02-2017)

Called night before to make appt. for them to pick me up at 7:30 A.M. in C.F. so I could be dropped off in time for work in W'loo (work starts at 8AM).  The cab was 15 minutes late and I just barely made it to work on time.  The driver was nice, but he said they didn't tell him about picking up until 7:30 that AM!  If you make an appt. the night before (I didn't call at the last minute and it was an actual booking i made ahead of time!) then they should have it prioritized so that the cab can be there on time!  They need to come up with a better system.  I'll never call them again.  First Call is almost always on time or pretty close to on time.

 8 years ago (14-07-2017)

I which they had 1/2 Star. I could post if I didnt chose a star

There is a female person driving dolly taxi I really dont know if she is the owner. But she need to take more care of the van she is driving. It was beyond filty and nasty. There is no way a taxi cab should be in such a filty condition or state. The van was not even good enough to transport a homeless person. The floor had old fries, dirty and filty knotted dirty in the carpet. It was a grey older taxi van with no air condition. I was hot and about to pass out. I should have cancelled the taxi but I was pressing for time. I couldnt wait to call another taxi. If I could have download pictures on this review. You would see for yourselves. If this taxi ever show up. Please just cancel. Because no human being should be transported in this hot van when you are paying. Dolly Taxi you must do better. If you want to stay in business. PLAINE NASTY. VERY BAD EXPERIENCE

 8 years ago (05-08-2017)

Awesome service. Very respectful company. If there's a problem they help fix it right away. Very clean vehicles and great drivers.

 8 years ago (30-04-2017)

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