Donner Park Auto Repair & Exhaust

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Address: 12373 Donner Pass Rd, Truckee, CA 96161, USA

Phone: (530) 550-8202

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State: California

Zip Code: 96161

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Reviews

I want to give the highest of marks because of a service rendered for free.  My car broke down before this exit a little over a month ago.  I got it to this station and the attendant, I forget his name, mentioned he knew a fair amount about cars and because it was slow, offered to help by looking at my engine.  The transmission fluid level was exceedingly low so I bought a couple quarts and the gentleman poured it back in through the dipstick hole. Told me to drive down the highway, exit and come back as a test run.  Unfortunately the transmission itself was the much larger disaster, however I just wanted to note how nice the guy was.  Thanks.

 9 years ago (24-11-2016)

My family and I were on our way to vacation in the Sierras when our vehicle overheated heading over the pass.  Fearing it was something really bad, we had the truck and trailer towed to Donner Park Auto.  I was told they would get to as soon as they could.  Since this was our only means of transportation and we had our dog with us, it left us with few options to stay for the night.  We hung around for awhile discussing our options when they took our vehicle in the shop.  Hopeful, we waited for the results.....After about 15 minutes the technician came to us and said it was only the overflow and there was nothing wrong with the vehicle.  He sent the other technician in the vehicle up the hill and back just make sure.  We were so relieved and when I asked what we owed him, he said since he wasn't out anything we didn't owe him anything.  I am so thankful for these men and this shop that day.

 9 years ago (06-09-2016)

I would highly recommend this shop. The staff were knowledgable and polite. The service was timely and they got us on our way quickly. All in all a very good experience.

 9 years ago (07-08-2016)

I have used these guys a few times. Some repairs have been expensive and some reasonable, but they get the job done. I have not found them to be dishonest, although it is always best to question and verify cost of parts & service to be done, then check everything after the work is completed. Expect delays if it is snowing since they are on I-80 in an area where people usually chain up. Selling and installing chains is very lucrative.

 10 years ago (05-12-2015)

Very happy wit both the service and the price
They where very clear at explaining the problem and what needed to be done. I would highly recommend them

 9 years ago (15-09-2016)

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Donner Park Auto Repair & Exhaust

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