Double Tree Hotel

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Address: 510 E Il Rte 83 , Mundelein 60060, IL, US

Phone: (847) 970-6901

State: IL

City: Mundelein

Zip Code: 60060

Opening Hours

Monday: 06:00-10:00
Monday: 11:00-23:00
Tuesday: 06:00-10:00
Tuesday: 11:00-23:00
Wednesday: 06:00-10:00
Wednesday: 11:00-23:00
Thursday: 06:00-10:00

Update Info

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Reviews

Elegant hotel property.  Haven't stayed here, but used the nice quiet lounge area as a reading room while waiting for some auto work to be performed nearby.  A nice covered pool and several meeting rooms augment the standard hotel amenities.  The bar and restaurant are decorated in a high-design standard.<b>Location</b>: 5/5

Rooms are cleaned every 4 days. If you stay for 3 days as we did, they are never cleaned. There are no towel racks in the bathroom. No way to dry towels. We got fresh ones at the front desk, and dumped the dirty ones in the hallway. No way to empty waste baskets. Staff are great but they have to spend a lot of time handing out towels, blankets, coffee - all things that the hotel should provide. All is self service. We are long time guests of this property. This is the Hilton policy through out the chain.

Went here for an Amazon interview, beautiful place. Seems like an amazing place to stay. I never stayed here but it would be on my bucket list. To stay at an double tree by Hilton. Super clean. A lot of parking space, an couple of restaurants and gas stations are close by.

We were a large family group. Everyone was happy, with the facilities. We were able to use the bar area, for a family gathering, one evening. I left a book, in the room; it was found and my cousin picked it up today! Recommend this hotel!!<b>Rooms</b>: 5/5

The staff are super friendly and helpful, the pool was great, and our room was clean and comfortable. The restaurant was temporarily closed, but the lady at the front desk provided two "breakfast bags" which our daughters loved!<b>Rooms</b>: 5/5

The room and bathroom was extremely clean. There's no daily housekeeping which was fine with me, but we were still able to get fresh towels and wash rags.

I came with my wife and daughter. We loved the hotel and had a very comfortable stay. Room was super clean, beds were comfortable, bathroom was quite modern.

My card was charged twice instead of only the $100 deposit and the price for my stay. So $800 was taken out of my account. Spoke to the manager Allen who was rude and refused to take any accountability and continuously argued with me about it instead of double checking to be sure I wasn't charged twice. He told me my bank was the one who charged me twice, however my bank confirmed they do not have the ability to do that, and provided me a number for Allen to call to get the duplicate charge dropped immediately. Once the charge was refunded Allen still continued to make excuses instead of apologizing. An employee at the hotel charged my card twice and that is okay accidents happen but as a manger you should have handled this situation differently.

Had a male employee walk into our room at 0950 without knocking or saying anything. My girlfriend and I were both naked. The same employee walked in again at 1018. I confirmed with the front desk that our checkout time is at 12 so there is no reason anyone should be barging into our room.

The DoubleTree is a beautiful hotel with nice rooms and incredible beds.  It was conveniently located for our trip to Mundelein and had plenty of parking.  The staff is very friendly offering warm cookies and hot chocolate.  We will definitely stay there again next time with visit Mundelein.

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