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DoubleTree by Hilton Hotel Los Angeles - Norwalk

  1. California
  2. Downey Lodging

Reviews, get directions and contact details for DoubleTree by Hilton Hotel Los Angeles - Norwalk

About

A Hotel that is a Traveler's Reward!

Story

Great Hotel for Business Travelers, Leisure travelers or Event, Meeting and Social event attendees

Address: 13111 Sycamore Dr, Norwalk, CA 90650, USA
Phone: (562) 863-5555
moc.notlih@sd_wnxal
State: California
Zip Code: 90650


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Reviews
Funky location but the hotel is great! The room I stayed in was beautiful, light and modern. They were having great rates due to construction nearby. Free parking.
8 years ago (16-09-2017)
Checked in at 10:00 pm night manager was rude and condescending. Instead of welcoming me, he just demanded a drivers license. After verifying we were diamond members the manage informed me I could not use the credit card on file because my husband was not right beside me. When I explained I had just driven seven hours and my kids and I were exhausted and my husband was flying in later and we had never had an issue like this before, he Arrogantly informed me he did not care what other Hilton properties have done...at this hotel if my husband was not with me I was not allowed to use the credit card we had made the reservation with even if my husband would be at the hotel later. So if you are more interested in a room than good customer service and you like being greeted after a long drive by a manager who has the customer service skills of a disgruntled bouncer at a low class night club than this is the place for you. Will never come back here!
8 years ago (08-08-2017)
we stayed for 3 night from 7/14-7/17. warm cookies were a nice touch. room and hotel we're clean. plenty of parking. great experience overall
8 years ago (10-08-2017)
Great rooms great beds nice and quiet all around great time
8 years ago (27-09-2017)
The hotel was beautiful! The rooms were very nice. The breakfast was delicious! The staff was very pleasant and attentive!
8 years ago (12-08-2017)
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