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Downey Family YMCA - YMCA of Metro Los Angeles

  1. California
  2. South Gate Gym

Reviews, get directions and contact details for Downey Family YMCA - YMCA of Metro Los Angeles

Address: 11531 Downey Ave, Downey, CA 90241, USA
Phone: (562) 862-4201
State: California
Zip Code: 90241


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Reviews
I have loved my experience at YMCA up until I moved further away from the location and had to cancel. The cancellation process is difficult. It had to be done in person, I would call every month or few weeks to see if I could mail in my request as it was inconvenient for my husband and I to make it to the Downey location. When I finally got a chance to come in late on a Friday I was told by the rep that I needed to come in 15 days before my payment date in order not to be charged. I was fuming. After all this time on the phone, it was not something they had mentioned to me prior. She was clearly new as she called over another representative for help trying to get the account pulled up. Thank God for Jorge, we told him our concerns and he made an exception, asking why we were looking to cancel. We mentioned we had moved much further away and the YMCA was no longer an option for us and he understood. 5 stars for some genuine understanding!!
8 years ago (01-04-2017)
First visit was different from my Vegas Y but still the staff and was nice and the facility equipment was a bit older but still good workout so no complaints. I appreciate it was very clean and enjoyed they had Wi-fi. Fairly close to my moms and in a nice neighborhood. Liked much better than the Del Amo Y on Long Beach. Great place for away from home visits.
8 years ago (07-07-2017)
Front desk guy with glasses is an idiot. Couldn't find the account. Then didn't know how to read the account. Couldn't give me definite or reasonable answers. Then blamed the director for setting up a new system. Ymca personell need more training on how to manage payments and their own computer software
8 years ago (12-06-2017)
the prices extremely high $72 memebership, $40 per month for gymnastics if your are a member they aren't even professionals, $70something per month for swimming classes with membership like damm guess no more classes for my kids
8 years ago (13-06-2017)
The people in chanrge of the summer camp and swimming, are never available to answer calls or return messages
8 years ago (30-05-2017)
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