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DQ Grill & Chill

  1. Minnesota
  2. Moorhead Cafe

Reviews, get directions and contact details for DQ Grill & Chill

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This DQ Grill & Chill Restaurant is located at 802 30Th Ave S in Moorhead, MN.

Address: 802 30th Ave S, Moorhead, MN 56560, USA
Phone: (218) 512-2222
State: Minnesota
Zip Code: 56560


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Reviews
Utterly pathetic, unorganized, rude, snotty, and I don't care aditude I have ever experienced at a restaurant. The manager was too busy to talk with the customers because he was on his cell phone!!!!! We were told by the other employees that he was to busy to deal with customer complaints. We were they for 45 min. And NEVER got our food. Or our money BACK after we asked for it back. The manager had the gull to say I am too busy to deal with this now! We are now waiting for a phone call from the franchise owner after speaking with Dairy queen Corp. This is not the first time that this has happened. Out of the handful of times, every time we have gone in, we have had crappy service. This one is by the far the worst that we have experienced. I give this restaurant a 1 star rating only because there is no lower rating. I write this as a warning to anyone thinking that they well have a enjoyable and relaxing visit at this restaurant. I felt sorry for the other families that were there wanting their money BACK, when the manager would NOT ever look at them or say anything to them
8 years ago (29-04-2017)
The cashier was swearing at another employee, didn't give us our cups, screwed up our order, and overcharged me anyways. My friend and I had to be across town in 20 minutes so I didn't have time to correct any of this at the time, and when I looked for my receipt so I could fill out their survey, nothing. This was right when school got out, so I'm sure all the employees were brand new. I'll likely go again eventually and update to a better star rating considering that, and their only a short distance from home for me.
8 years ago (27-05-2017)
Terrible customer service. 1/4 the amount of frys. Over priced. Called and explained the small amount of frys and asked if they cut back on the portion size and all I got was no. Not sorry not nothing. Not going back.
8 years ago (05-05-2017)
Extraordinarily poor service, but yoy can't go wrong with DQ treats...
8 years ago (23-05-2017)
Multiple pieces of our order were forgotten or messed up. Coffee was advertised, and not out on the counter where it was supposed to fill on your own, and we were charged double the price for a blizzard.
8 years ago (25-05-2017)
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