Drain Away Rooter

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Address: 5320 SW Macadam Ave, Portland, OR 97239, USA

Phone: (503) 650-8201

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State: Oregon

Zip Code: 97239

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Reviews

Horrible experience.  Tech had to come to our house twice.  First time he said he'd fixed the problem and we'd be good for a year or longer.  Same issue 4 days later.  Came back to the house, to do what he was supposed to have followed up with the first time.  Said the remainder of the work was free of charge until a specific point.  Came back to us with a $200+ invoice.  When we questioned the charges he said "Fine, forget it" stomped out of our house and slammed the door behind him and drove away.

 7 years ago (12-10-2017)

Aaaaaammazing work from really nice people. Andrew came out to a really hard problem. He diagnosed it one issue at a time, spent 4 hours working tirelessly. Responsive, helpful, explained the issue, all around amazing plumber. Btw the dispatchers worked to accommodate our crazy schedules. The next day Troy came by to finish up some issues with the pump. Again amazing work. Helpful, showed me how to save some money and had everything back up and running in less time then I thought. If you got some issues that seem especially tough, call these guys!

 8 years ago (02-05-2017)

I had a very bad experience with this company.   Unprofessional and they charged me for something they didn't do.   BE CAREFUL

 8 years ago (08-05-2017)

Jake the service tech had my sewage flooded basement cleaned out before I needed to use the toilet again. He was kind and professional and very informative regarding the process. This was one of the best referrals I have ever been refered to. I will be recommending them to my friends and having them perform follow up repairs.

 9 years ago (13-07-2016)

We had Jake Sutton out to clear a laundry room drain in our 1950's ranch house.
I scheduled the appointment with the office and requested someone with experience
who could help us solve an ongoing overflow problem.  He asked us questions, located the plumbing in the house and gave us a couple of options.  Due to the nature of the 
history in the house, we decided to camera the line and then clear the blocked pipe
after determining the aprox location of the issue.  We had been told by previous plumbers that the main line might not be connected to the sewer.  Jake effectively 
found the issue and fixed the problem.  We are thrilled with the results. 

      
      
      
 9 years ago (16-07-2016)

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