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Reviews, get directions and contact details for Drey Roofing

About

Drey Roofing is a Nebraska Roofing and Siding contractor serving the commercial and residential roofing needs of clients in Nebraska and Iowa.

Address: 8605 Wirt St, Omaha, NE 68134, USA
Phone: (402) 445-2513
moc.liamg@gnifooryerd
State: Nebraska
City: Omaha
Zip Code: 68134


Opening Hours

Monday: 7:30 AM – 4:00 PM
Tuesday: 7:30 AM – 4:00 PM
Wednesday: 7:30 AM – 4:00 PM
Thursday: 7:30 AM – 4:00 PM
Friday: 7:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
My experience with Drey left a lot to be desired. Contacted them twice in September to get an estimate for some storm damage. Needing to reach out a second time just to get a response should have been my first clue in regards to the level of service I would receive. It is now January and I can finally say we're finished with the project, 4 long months later. I never did receive an estimate for the damages. As a matter of fact I never received any paperwork from Drey until the final invoice. On that invoice, nothing was itemized out - there was just simply a total due with no numerical explanation of how they arrived to that number. Additionally, most all communication was one-sided and had to be started on my end. I had to continuously remind my sales rep what all still needed done per my insurance estimate. My rep arrived at my house to remove my window screens and didn't know how. When his 'window' guy came to put them back in, he shared that he really didn't know how either and I ended up helping him put them all in. To keep this relatively short - overall, in my experience I felt like I was being bamboozled, to put it nicely. I didn't feel as though I was receiving honest/truthful or timely communication at any point. It was evident that customer service isn't a priority at Drey. Moving forward, I won't be utilizing their services and wouldn't recommend them to others.
8 years ago (23-01-2018)
An outstanding job. A real pleasant experience. The work was done well and in a timely manner. And the clean up after the job was very thorough. From getting the quote, to getting the roof done, was straight forward and clear cut. No gimmicks. I really appreciated that aspect. If you ever need any repair or replacement work done, Drey should be your first choice.
9 years ago (19-07-2016)
I was thoroughly impressed with the work completed by Drey Roofing. The staff was knowledgeable and professional and the work was completed in a timely matter and they delivered what was promised! It's a little scary getting work done in this day and age with so many "fly by night" contractors... It's reassuring to know that we have quality professionals to rely on that are local and dependable!!! THANK YOU!!!
9 years ago (31-05-2016)
Had a leaky roof that had done some damage and was leaking down and through a light fixture. Came out and gave us a quote and decided to use them since we had used them in the past at our old house. Came out and replaced the gutters and replaced the rotted section of the roof that was damaged. I inspected the work and found that they had nicked the new concrete patio, left several nails in the yard, had put a hinged gutter on when we had told them specifically that we did not want that and when I ran the hose on the roof the leak was still there. Called them and they came out and fixed the gutter and then told me that they would need to tear up more of the roof and flashing in order to fix the leak and quoted us another $600 to do so. Was not happy about it but we needed to get the leak fixed so they told us they would be out on Monday to fix the problem. Monday morning came and nobody showed up, called them and they said they had a bigger job they had to do and would not be able to get to ours that day. Told them that why we were not as important as the bigger customer and told them they needed to do what they told us or they would be getting paid for the rest of the gutter job. Called us back later in the day and told me they would make things right and guaranteed me they would be there the next day. Next morning they called and said they could not make it out again. I called White Castle roofing and had them come out to give us a quote since I had enough of their lies. Dusty came out from White Castle , got on the roof, went up into the attic and found the issue in about 20 minutes and said they could be out by the end of the week. I called Drey and told them we would be using another company and all of sudden they said they could come out later in the day to start the repair. I told them I did not trust them and that they did not do the work I had hired for in the first place which was to fix the leak and told them we were using some one else instead. Very disappointed in the fact that they never took the effort to even figure out what the problem was in the first place and then could never honor their word. Makes no sense to me that they could not properly figure out the problem, never look in the attic and keep an appointment when White Castle was able to do all of that from start to finish in about a week and we have never had an issue with the leak again. Would not use or recommend Drey Roofing again - not a trustworthy or honorable company!
10 years ago (20-03-2016)
Wowza, your roofers were here and gone in the same day. If I wouldn't of seen it myself I wouldn't of believed it. No more worries here. Now on to my summer.
9 years ago (29-05-2016)
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