Drum Hill Ford

Reviews, get directions and contact details for Drum Hill Ford

Address: 1212 Westford St, Lowell, MA 01851, USA

Phone: (978) 452-3900

Website

State: Massachusetts

Zip Code: 01851

Update Info

Similar places near

Tech Heng Auto Body 2 miles Ive been a old customer of that place, they provided good service till Micheal (owner...

Mill City Auto Body 3 miles Good service

J D's Auto Repair 3 miles Excellent mechanics and honest, straight-talking folks who do great work!

Westford Exhaust & Brake 3 miles

Rapid Refill 3 miles Has a dunkin donuts in it and public bathrooms

Joe's Auto & Towing, LLC 3 miles There are not enough good things to say about this business! When my car broke down o...

Westford Collision 3 miles My car was just a month old when someone rear ended me, I had never been in an accide...

Tom's Auto Repair 3 miles

One Stop Auto Wash 3 miles Great service and employees are very nice! They have a car wash too which is awesome....

A-1 Auto Body Co 3 miles They did an awesome job on my car. It looks great! Better than when I bought it. A-1 ...

C&G Truck and Heavy Repair Inc. 4 miles Repair man was very professional and timely, he kept me in the loop the whole time. I...

Constantine Truck & Repair Services 4 miles The loam that was delivered to my property is the best loam ever. I have the most be...

Affordable Automobile Repair 4 miles Great service and very fair prices. The Staff at this repair shop really know how to...

Whitney Service 4 miles Bob has been our go-to guy for too many years to count. He is honest, smart, and good...

1A Auto 5 miles I’ve had great experiences buying parts from 1A Auto. In cases were I had to return/e...

Next Level Motorsports 5 miles Complete auto repair. We carry Valvoline oil and chemicals. 2 & 4 wheel alignment. We...

Westford Tire & Auto Center 5 miles

VERC Gulf Westford 5 miles

Reviews

Best service around! Creig was a great salesman, he was honest and trustworthy. Great prices, I bought a truck at Kelly Blue value. If there are any issues they take car of it without question. 

 8 years ago (20-04-2017)

Been here a few times with both a 2008 F250 and a 2013 F150.  Never made me pay for anything the trucks didn't need, and are more than willing to "road test" with me in the vehicle so everyone's on the same page.  If anything they advised me that certain things were not necessary (ultimately saving me hundreds in the long run).  I can't count how many other Ford owners I've sent here that bought their trucks at other dealerships - needless to say, they're hooked now :). Good guys.  Go here.  I'll shut up now.

 8 years ago (25-04-2017)

Since my first experience below which was 1 star, they have since made it up to me and I feel they are providing very good service.  Took my Flex in today (for service tomorrow) and they got to it today - which was very helpful!  So I feel they have made the effort to win me back!

I have a service business and one of our Ford Transits has transmission trouble.  I called on Thursday June 30th to schedule to bring it in.  I was told the earliest they could look at it would be Tuesday July 5th due to the holiday weekend.  I scheduled the appointment and told them I would drop it off Friday the 1st so it would be there for them to look at first thing Tuesday since every van is critical to servicing our customers in a timely fashion.  

Today - Tuesday arrives and at 10:30 that morning I called them since I had heard nothing.  I was told that they had not looked at it yet since they only have one transmission guy and that he was busy but that would probably look as it later that afternoon and get back to me.  I explained this is a service vehicle and that I needed to get it resolved asap and that had I known that they were backed up I would have called around to take it elsewhere.  2 hours later at 12:30 I get  another call to tell me that their transmission guy had called in sick and that they would not be able to even look at it until tomorrow - maybe.  I again explained that this is a service vehicle critical to my business and that I expected them to look at it first thing tomorrow but all they said was they would try.

I cannot remember when I have experienced such incompetence.  How could they not know that their transmission guy was out when I called the first time?  And now another day goes by and I lose more business as my vehicle sits in their lot.  And this is a 2013 Transit with only 30-40k miles on it!!!  So to ensure that any major repair is covered I must stick with Ford while my vehicle sits idle in their lot.....

 8 years ago (12-04-2017)

Great knowledgeable staff who are upfront and won't try to take advantage of you. Bernie, the owner will do whatever it takes to make things right. Can't recommend Drum Hill enough.

 8 years ago (24-04-2017)

Bought a used car about a year ago from Drum Hill Ford and had such a great experience that we went back again this Fall to upgrade to a new family car!  Staff was awesome throughout the whole process! Highly recommend checking them out for a good deal.

 9 years ago (15-11-2016)

Comment on this business

Map, Satellite View
Street View

to add Drum Hill Ford map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=drum-hill-ford&id=243235&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/drum-hill-ford-i243235.html" target="_blank" title="Drum Hill Ford">Drum Hill Ford</a></p>

Reviews, get directions and contact details for Drum Hill Ford

Find nearby businesses, restaurants and hotels

We use cookies