Dry Clean Supercenter

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Address: 4307 Western Center Blvd, Fort Worth, TX 76137, USA

Phone: (817) 232-0811

State: Texas

Zip Code: 76137

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Reviews

Absolutely AWFUL!! The 1 star I have to give is Wayyyy too many!! Do Not even risk going here, not only did they stain a suit theyl said it was impossible they did it!!! The employee JENNIFER is beyond rude and moked me for asking about a refund! BTW the customer next to me had 5 missing Polos, yeah right!!

 8 years ago (11-05-2017)

It took only 2 visits before never wanting to go back.  STAY FAR AWAY FROM THEM.  Even their signage should've given me a clue about their quality of service and care.  They burned my sports coat in multiple places and I didn't realize it until I wanted to wear it.  I took it back in the plastic and dryclean tab ticket and explained to the worker the issue which she saw and agreed but said she had to check with her manager. I left it with her and had to call back 2 days later to follow up because I hadn't heard anything after she said she would check with her manager and call me back that day.  After calling back the new worker said that the manager said, that "since it's been out our care, we can only reclean it but at your charge."  I don't care if you put in 5 or 50 items, CHECK EACH ITEM THOROUGHLY BEFORE LEAVING THIS STORE.  Better yet, DO NOT USE THEM.  There are better quality supercenters near them.  Lesson Learned.

 8 years ago (17-02-2017)

so far, no missing or damaged cloths, just a normal dry clean

 8 years ago (10-05-2017)

Horrible customer service and the alterations are not done in house. The staff over promises on deadlines and did not meet the deadline even though I called daily for updates. And they weren't apologetic (the lady just kept saying "oh" when I mentioned the promised deadline) .

 9 years ago (31-08-2016)

They lost an entire suit!!! Then the owner says he will only reimburse me a small amount!!!! I AM STILL OUT IF POCKET 80%!!!STAY AWAY FROM THIS PLACE, THEY DON'T CARE IF THEY LOOSE YOUR CLOTHES, BURN YOUR CLOTHES  OR STAIN YOUR CLOTHES. I'M DEFINITELY FILING A LAWSUIT TO HAVE THIS PLACE LOOKED AT TO BE SHUT DOWN.

 9 years ago (20-04-2016)

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