Duane Reade

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Address: 485 Lexington Ave, New York, NY 10017, USA

Phone: (212) 682-5338

Website

State: New York

City: New York

Zip Code: 10017

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

If I could give this place 0 stars I would. I ordered a 16x20inch photo online to pick up as a gift. I got an email saying my order was ready so I went the next morning. I got there and there was a big line at the register, but I went to the photo counter. I waited while they helped the entire line, and then some. No one said anything. Eventually someone came over and handed me a picture that barely had color in it - and when I say no color - I mean the dress that should have been maroon was green!!! So the lady who gave it to me said the person in photo is on vacation and couldn’t help. So she got the manager. He came over, and didn’t even acknowledge me standing at the counter, although I was the reason he was called to the front. So I said hello and told him what was wrong. He said the color must be low, but didn’t say how he would help. Never apologized. All he said was that I would have to replace my order online, but had no idea what the issue was or if it would happen again. So frustrating. They were all rude. Not one person apologized. “I’m sorry” goes a long way..... 30 min later walked out aggravated with no picture, never going back. The store on 42nd and Lex is so much nicer and they are al so friendly- go there!

 7 years ago (31-10-2017)

The pharmacy, especially Bibi has been very helpful to me in making sure my insurance covers expenses.

 7 years ago (19-10-2017)

Garbage service from a poor excuse of a drug store. Needed to print photos for my kids school project, so sent them to the store to print online. Hours later I showed up to get them but they were not printed and somehow no one there was qualified to hit the print button. They told me to come back at 11:15 pm to get it. Then when I showed up late in the evening I had to sit and wait until after midnight to get the pictures.

 7 years ago (19-09-2017)

Great service and great stuff

 7 years ago (18-11-2017)

The staff was idiot. She said that I should input my reward number before I check out. Where can I input my number before she scan the item? And she refused to change the price.

 8 years ago (08-11-2016)

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Reviews, get directions and contact details for Duane Reade

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