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Reviews, get directions and contact details for Dunkin'

Dunkin'
"America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of time with the Dunkin’ mobile app for a fast grab and go experience."
Address: 7315 Saltsburg Rd , Penn Hills 15235, PA, US
State: PA
City: Penn Hills
Zip Code: 15235


Opening Hours

Monday: 05:00-22:00
Tuesday: 05:00-22:00
Wednesday: 05:00-22:00
Thursday: 05:00-22:00
Friday: 05:00-22:00
Saturday: 05:00-22:00
Sunday: 05:00-22:00


related searches: Dunkin Donuts, Dunkin donuts menu, Dunkin donuts near me
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Reviews
I am a frequent customer at this location and everyone is always nice and usually everything is correct. One thing I dislike is when ordering a toasted bagel with cream cheese they put the cream cheese separate on the side and not on the bagel this is really disapointing because most people are driving I cannot drive and put cream cheese on a bagel I want it on it. Lol I am a nice person and not typically a Karen but it makes me want to side in the drive thru and block it to take my time and slowly put cream cheese on my bagel since time was cut to just quickly cut corners and throw a cream cheese cup in the bag.
2 days in a row they got my order wrong. Today they made me a pumpkin latte instead of a caramel late. And when they re made my caramel latte it tasted terrible absolutely so flavor, very bad. And I was already late from waiting for the first one and have to wait for them to re make it.
I took my daughter there she wanted to try the avocado tomato toast I told her it was good now she's hooked
I used the drive thru today and I noticed some of my order was missing. The girls working were very sweet. I had my missing items added at no cost. I appreciate being treated with kindness and honesty. It's refreshing to see that not everyone has become jaded this past year. Thank you!
I use go here thru the drive thru and the one time i go in there a HUGE fly in the doughnut case. I tell the employee and her response was oh guess we need keep the doors shut.... SMH how triflin and disgusting .
Worst dunking donuts, I’ve made two mobile orders ten minutes away and my drinks are never made. So when I get there, I have to wait like I placed an order in the store. Also, there customer service is horrid. I live less than a minute but I’ll travel to Penn hills location on rodi or monroeville. This one is so sub par!
Slowest Dunkin’ Donuts around! Takes over 20min to get your order after ordering on mobile. And the staff there doesn’t even talk. I think they all might be mute there.
We just stopped for a couple donuts while out running errands. Not only was the service super slow by the time we got to the window the girl had to ask 3 times what kind of donuts we wanted. We ordered 3 chocolate iced donuts. They were just tossed into the bag and all the icing was stuck to the inside of the bag. I am not someone that normally leaves bad reviews as I have been in customer service 15+ years but this is the WORST I have ever seen.
By far the worst customer service I’ve ever had. Manager was throwing people out of the store because it was too busy. I had to cancel my order because I didn’t have an extra 30 minutes to wait for a breakfast sandwich. The manager yelled customers because they kept messing up the orders. Called corporate and they said they have had too many complaints about the store. The district manager contacted me and mailed me free coupons, a few weeks later figured I would give them another shot and was told the coupons were already used. That is simply not true. I will never go back, they lost a customer for life.
The only reason this gets a two is because whoever the dude in the back is making the sandwiches was on point. He was firing out sandwiches. Props to you sir. For the rest of the store. Every single worker in the front of the store are the slowest people I've ever seen in my life. They talk with each other instead of filling orders. My food went cold waiting for them to make two simple coffees on a mobile order.
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