Dunkin'

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"America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of time with the Dunkin’ mobile app for a fast grab and go experience."

Address: 17514 US Highway 41 , Lutz 33549, FL, US

State: FL

City: Lutz

Zip Code: 33549

Opening Hours

Monday: 05:00-23:00
Tuesday: 05:00-23:00
Wednesday: 05:00-23:00
Thursday: 05:00-23:00
Friday: 05:00-23:00
Saturday: 05:00-23:00
Sunday: 05:00-23:00

Update Info

related searches: Dunkin donuts near me, Dunkin Donuts

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Reviews

I come here at least twice a week and it’s my favorite location, I drive out of my way sometimes to come to this one. I’ve had troubles in the past with other locations and my drink being made incorrectly or my mobile order not ready when I show up. I place a mobile order and it’s always ready when I show up at this location and the ladies in the drive thru are always so sweet even when the sun hasn’t come up yet.

Terrible service. Had to repeat my order three time to the manager working cash register. Once I left and reached in bag for a bite I realized one sandwich was a wrong ordered sandwich. One tater tot had three tots the other four. Bread on both sandwiches were tough from old age.  Too many places in the area to have the need to go back

So I ordered a bacon egg and cheese on an everything bagel with a side of bagel bites. Doesn't sound too complicated , yet getting to the window I could hear the employees inside realizing that they have done the wrong order. I assumed it was for another customer as they said, "oh well" and proceeded to give me an everything bagel with cream cheese. I do not know if there was miscommunication through the headset or if the employees are under the influence, but they manage to consistently mess up my orders. I do not enjoy being confrontational, but this has happened enough times where I'm having to write a review.

Ordered 2 iced lattes in the drive thru but they rang it up wrong and overcharged by over $2.  Couldn’t tell which one was with oat milk and skim milk.  Walked into store to clarify and they said the dark one was oat milk but tasted like skim.  Threw them out and went to another Dunkin, which confirmed that the dark is in fact the skim.  Wouldn’t normally be a big deal but my girlfriend can’t drink dairy and it was a very unpleasant experience.

I will drive to go to another one. The last two times I've been here my order has been wrong and I don't notice until I get where I'm going. My fault. If I place a specific uncomplicated order and it's still wrong; either your not listening or just giving out what you want. Ok

Love their coffee they're always so friendly and you get exactly what you order

I can’t believe your employee would hand this burnt to a crisp sandwich to a customer. The cold brew is so watered down it barely even tasted like iced coffee. Avoid this location.

I had a great experience here today. I love the new brown sugar cold foam cold brew but when I went to order it they were out of cold brew. I was stuck on what to order so the cashier suggested she would improvise and make me something similar. She didn’t disappoint and it tasted very close to what I was actually craving. I think that’s great customer service!!!

Terrible service and very very slow! I paid with cash for my order and the Goth girl with black hair that was working the window wanted to keep my change so I sat there waiting for my money back and she said oh you want your change back. Of course I want my change back my few dollars and change back.The manager needs to train new people better than that!

Terrible customer service. Not only was the employee at the window unfriendly the bagel I got was a mess and the coffee I got was not made correctly.

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