Dunkin'

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"Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gaithersburg, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!"

Address: 18558 Woodfield Rd , Gaithersburg 20879, MD, US

Phone: (240) 631-2222

State: MD

City: Gaithersburg

Zip Code: 20879

Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews

Good morning, earlier today I went to the store and received terrible service from the cashier on duty. In addition to that, without any kind of respect, she told me that she didn't care if I made a claim or complaint because she was the manager. Then I asked the young Hispanic man with glasses and braces who also works there if she was the manager and he told me yes. This shows the complicity and lies between employees so that their responsibility falls on the manager. I hope that this serves to improve service and avoid future mistreatment of all customers.

It’s easy to blame the employees and in this case there is some accountability on them but it really falls on the General Manager and Regional Manager of this location. Genuinely laughable. The training is visibly non existent which results in high ticket times and over stressed employees. To the managers, do better.

Every single time I place a to go order they put my donut in icing side down this has happened the last 7 times straight this is not a fluke. When I go in person it will take 20+ minutes for a milkshake despite plenty of staff. Only after I ask about it do they finally make it. These employees do not care.

amazing service. Just want to say, every time me and my dad walk in, Donald always knows what we want and hooks us up with the best milkshakes.Food: 5/5

I placed my order at 1am. I grab my order and peek in the bag, eat 1 of the 6 Hashbrowns, and decided 2 order another. I get home and notice my Lg Hot Chocolate is Coffee. I have 2 drive back 2 get it corrected just 2 get home and notice my Sandwich wasn't prepared as I ordered. Does that look like White Cheddar??? Just in there paying NO attention and doing what u wanna do! What really grinds my gears is that it's 1am!!! Like, Who wants 2 keep driving up & down the road 4 ur lack of care! Are these young boys high cuz come on?! How many orders are breezing thru the joint at this time??? This was a total UNNECESSARY inconvenience 2 me and my time but u got paid, Uuugh!

I wish I can give no stars. The worst Dunkin’ Donuts I ever went to last night paid for extra Caramel, I was very disappointed on my drink. I will never go there again.

I called in because my work asked me last minute to bring bagels. Brie was Amazing!!! Had my order waiting for me and all I had to do was pay. OUTSTANDING customer serviceFood: 5/5

Stop by if you have lots of spare time to wait.  There's always just 1 person working.  I don't blame the person working, but the Corp that doesn't hire enough staff.Food: 2/5

Don’t go if you have somewhere to be. Service takes forever and the staff doesn’t do orders in order. If you come in and your order is easier to make and they are already making hot coffees at that moment, you’ll get your coffee quick. If not, it’ll be a minimum of 10 minutes.Food: 2/5

Good morning Dunkin Donuts my name is Solomon and I am actually my name is Solomon and I am actually an employee of a Dunkin Donuts out here in Rockville Maryland I just wanted to post this to let you guys know that we do have exceptional customer service in our store please come by and try our delicious coffee as well as our very soft and delicious Bagels that are big by none the less than myself in the morning every single morning at Dunkin Donuts and in the meantime why not try also a beautiful and tasty coffee cake made by the baker inside Dunkin Donuts don't hesitate to come by and try some of our delicious and tasty for thank you and have a beautiful wonderful day

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